Reviews
At Vines Heating & Air, Plumbing, Restoration, we uphold a steadfast commitment to excellence in every facet of our operations.
4.9
Based on 3042 reviews
powered by Google
We purchased a new kitchen faucet & called Vines to have it installed. Dave Brennan was sent, & we were very pleased. It was a stormy day, & he took all the precautions to not track water or mess into our home. We had David do a few extra jobs under our sink, & he did a great job. He also cleaned up completely once he finished. And, admittedly, he is also very personable, so we (including our dog), enjoyed his company!
Wesley was great!
Response from the owner 12:24 01 Jul 25
Thank you so much for your glowing review, Christine! We're thrilled to hear that you had a prompt service experience with Joshua, and that he was able to answer all your questions thoroughly. At Vines Restoration, Plumbing & HVAC, we strive to provide excellent customer service and clear options for our clients. Your satisfaction means the world to us! Please do not hesitate to reach out if you ever need our service again!Have a wonderful day,Your friends at Vines Hunter was very knowledgeable and demonstrated his experience when explaining the requirements for the job.
Response from the owner 16:59 06 Aug 25
Thank you so much for your kind words, Stacey! We're thrilled to hear that Hunter provided you with knowledgeable and experienced service at Vines Restoration, Plumbing & HVAC. Your satisfaction means the world to us, and we look forward to assisting you again in the future!Have a wonderful day,The Vines Team They did great! They helped determine my problem wasn’t plumbing but they checked it out anyways and sent me in the right direction. Very friendly and super helpful. Thanks so much!!!
Response from the owner 16:56 06 Aug 25
Thank you so much for your kind words, Sarah! We're thrilled to hear that our team at Vines Restoration, Plumbing & HVAC could help guide you in the right direction. Providing friendly and helpful service is what we strive for. If you ever need assistance in the future, don't hesitate to reach out!Have a wonderful day,The Vines Team Highly recommend using Vines, Landon was our technician he was extremely nice and explained everything to us. He took his time and made sure everything was perfect before he left.
Response from the owner 16:55 06 Aug 25
Thank you so much for your fantastic 5-star review, Adina! We’re thrilled to hear that Landon provided you with such great service at Vines Restoration, Plumbing & HVAC. It’s wonderful to know he took the time to explain everything and ensure everything was perfect. Your recommendation means a lot to us!Warm Regards,Your friends at Vines He was absolutely wonderful very helpful very informative.
Response from the owner 12:27 30 Jul 25
Thank you so much for the lovely review, Michelle! We're thrilled to hear that our service was wonderful and informative. At Vines Restoration, Plumbing & HVAC, we strive to provide the best experience for our customers. Your feedback truly makes our day! Please do not hesitate to reach out if you ever need our assistance again!Have a wonderful day,Your team at Vines I reached out to Vines for a Bathroom remodel, was connected to Anthony, and he came out to look at the project. He was professional, very responsive and had an outstanding sense of construction and bathroom remodels. He listened to what I was thinking, gave me an estimate, and put all the details of the project in writing. He made himself available for questions and got the materials together, always checking in to make sure we were on the same page. This first step gave me the confidence that I needed for Vines to take on the project!
Then he introduced me to Frankie who took it from there. Frankie kept the project moving, he communicated well and was always letting me know what the next step was, who was coming in and what their responsibility would be. Frankie would check in on the project and answer the many questions that I had and was very patient with me. At one time, he reassured me on a decision that I made that it would work out, and I appreciated his confidence. He followed up on questions and didn't hesitate to get materials that were needed to put my vision to fruition.
Eddie did a lot of the work. He arrived bright and early and always had a smile on his face and was very cheerful. He would come in, say good morning and immediately start working. He kept his focus on the job, and not the time, and kept moving forward. He was confident with his duties and had many strengths with the project.
Thank you to the team that did all the work. I would recommend Vines and would certainly have them back to do another bathroom remodel.
Then he introduced me to Frankie who took it from there. Frankie kept the project moving, he communicated well and was always letting me know what the next step was, who was coming in and what their responsibility would be. Frankie would check in on the project and answer the many questions that I had and was very patient with me. At one time, he reassured me on a decision that I made that it would work out, and I appreciated his confidence. He followed up on questions and didn't hesitate to get materials that were needed to put my vision to fruition.
Eddie did a lot of the work. He arrived bright and early and always had a smile on his face and was very cheerful. He would come in, say good morning and immediately start working. He kept his focus on the job, and not the time, and kept moving forward. He was confident with his duties and had many strengths with the project.
Thank you to the team that did all the work. I would recommend Vines and would certainly have them back to do another bathroom remodel.
I highly recommend Vines Plumbing! How lucky we were to have Gene and Hunter, they were so professional and knowledgeable. They were quick and efficient and so pleasant. We had to go from septic to sewer and we thought that our brick foundation would have to be broke through to get the pipes but they figured out how to do it right in front of the house, so smart. Saved us money and time. You guys rock!!!!!
Thank you guys sooo much, appreciate you!
Thank you guys sooo much, appreciate you!
The service was excellent. Had an emergency situation where I had to shut off main water line. Vines had someone out within 2 hours. The service was great. He explained everything that need to be done and gave estimated cost before any repairs were done.
Alex completed replacement of our two HVAC systems, installed new smart thermostats, installed dampers to balance heat/cooling throughout home and smart sensors within each unit help track efficiency all in less than two business days. Adam installed a new HALO water filtration system loving it so far. Kelly completed full whole house plumbing inspection, very thorough - he also addressed and fixed a small leak coming from the installed HALO without any issues or damage caused! The Vines Team were fast, accurate and very professional. We are so very thankful and have been enjoying our new units!!