Reviews

Went above and beyond, very pleased with James, you can send him every time!!

They came right out after ours to support me and I truly appreciated the service received. Bob explained the issue, made the repairs and cleaned the area full of debris after. Can’t thank him and the company enough!

My HVAC unit failed

Courteous, professional, and on time! Landon is a superstar!

Bob was very professional and pleasant to deal with. Very happy with service call.

In 1 word, FANTASTIC!!!

Everyone was professional, polite, listened to my problem. Overall very nice company

I can't say enough how great this company is. Everyone is kind and professional, they respond quickly and their prices are reasonable.

Will definitely call again!

My AC wouldn’t stop running and kept getting colder with no temperature control. Perhaps due to lightening storm. This left me unable to run the AC in these hot temperatures! James from Vines heating & air was amazing! He took time to inspect everything, figured out the issue & resolved my problem! I have my AC back on! Thank you James! Thank you Vines!

Sean at Vines Heating, Air is exceptional and honest. Our 8 year old Lennox air conditioner stopped functioning last night. The company that installed and maintains it sent over two repairmen this morning who told us we needed a new condenser $7000 but it would be better to replace system for between 13,000 and 25,000. Also told me my unit was out of warranty, not true. According to Lennox, we have 10 year warranty.

Called Vines and Polar AIR for quotes for new compressor. Vines came to house this am and found no problem with compressor except dirty coils and a loose wire!!! Cost $175. What honesty!!! Cant say enough about Polar as well. They were sending tech this afternoon to confirm bad compressor but in meantime confirmed with Lennox that indeed i had a 10 year warranty and said replacement would be less than a third of what my current company quoted.

Had an issue with hvac and the problem was resolved. Will definitely use again

was very nice and polite and complete the job very professionally, It was a pleasure having him take care of our problem, he is an asset to your company

Under a stressful situation, not having a working HVAC system , the technicians were extremely professional, patient and just really kind, working with my budget to get the best outcome for my HVAC situation . Highly recommend them!

was very nice and polite and complete the job very professionally, It was a pleasure having him take care of our problem, he is an asset to your company

Just had Kelly Hickman over to diagnose a leaking faucet. Could not have been happier. Thank you Kelly!

Ben and Rakeem came to replace my leaking kitchen faucet, they were on time and very professional also the both where really nices guys that I no problem letting in my house and feeling comfortable. They did a great job and even cleaned up after they where done. I have used Vines before for heating and air and have always been very happy with their service I even went ahead and signed up for the platinum plus service to make sure everything was working good all year. I can't recommend them enough.

Jayson did an amazing job!!!

Kelly Hickman is awesome & very professional courteous as well as does neat work, explains e everything and does an awesome job, he is a real asset to the Vines company!

The service was excellent and they were so polite and did exactly what they said they would do. Would definitely recommend!
Landon is so nice and very professional!

Landon Rhodes was punctual and professionally dressed. He explained everything he was going to do, was polite, patient and knowledgeable. I was most pleased with his work and would be pleased if he were the technician sent in future calls

4/4/25 Jayce Jones performed a plumbing inspection. He was very courteous and knowledgeable. He also performed a flush on the hot water heater. I was most pleased by this maintenance visit!

11/26/25. Time for the fall HVAC checkup. Landon Rhodes was the technician sent. Just like the previous time, his attitude and work was great. His attention to detail resulted in finding tiny gas leaks in the gas supply line (See next post).

12/4/25 Again Vines came to the rescue. This time there were tiny leaks in the outside gas line left by the builder. They sent Jared Reese to do the repair. I was most pleased by his work. He was able to explain to me what needed to be done and did it. As has been the case with each Vines employee I have come in contact with, he was professional and courteous.

As we are selling our house, the buyer wanted a HVAC tune up. Vines sent Bob Drozdowski. He was on time and did a great job. Possesses a great demeanor and cleaned up afterwards. 🙂

Landon was great.

The Vines Techs showed up on time, communicated well, found the issue and fixed it. Couldn't ask for anything better, thank you.

Came right away and got it fixed. Red beard was great

Giving a shout out for excellence! James was incredibly professional and through in his assessment and repairs of our HVAC unit, and Mark, Shawn and Tyler were absolutely the same for the restoration work we are having done. They all took the time to explain all of our options, and then made sure that we understood everything that has been done, and is being done. We would happily work with any/all of them again!

First, we want to start with a big Thank you to all of the Vines team! From start to finish y'all have been 100% professional. Jenna is great...checking in, scheduling and following up with us. Also, Nick Ryan, for coming into our home, explaining and double checking everything and helping (reassuring) us with what needed to be done. Lastly, a thanks to Ben and Matt. Here on time, both worked together as a team to get a big job done! They took their time to make sure things were done right. They thoroughly clean up every area they worked. So pleased with a job well done! Thank you!

He is a good worker, very friendly, did an excellent job and was explaining things to me

Corey and Kelly have done a great job and explained how the moen water shut off works. They have been working hard and totally professional. I can feel better knowing that I won’t be in a bind cause your plumbers are great, Aplus workers, and dedicated to answering all questions.

Rob did a great job, very professional and courteous. I appreciate Vines Plumbing Company. Thank you😀
5/12/25:
Update-
Alex , Scott,and Landon were here for HVAC and a plumber Patrick was also . They were able to answer all questions, the install was excellent, this was for a new Air conditioner and heating unit. And some plumbing work also.

10/29/2025
Landon did an excellent routine maintenance for the beautiful HVAC system that Vines installed 6 months ago. This HVAC System Rocks! Landon knows HVAC like the back of his hand and explains how the work for women like me. Can answer any questions, in a simple understandable format. It is great to work with Landon and others who make maintenance enjoyable again. I never worry after Vines fixes something, and Landon is one of your best!

Update-4/30/2026
Landon came out to help me reset two Ecco Thermostats (downstairs and upstairs thermostat). He knows anll about phone apps tech to set up apps and get them running again. Just a few minutes of verifying the email and resetting a password and my two thermostats were back on line with my HVAC system. The new HVAC came in last year, I loved it from the first week and a year later I love it even more. Landon also explained a few more things to me about the water filtration system I had installed last spring. This guy understands and explains equipment in an easy to understand manner. I will have Vines take care of my next plumbing project gladly.

Update April 28, 2026
Bob was here on Tuesday to do the yearly maintenance on my HVAC system. He checked all of the heating and cooling equipment in the attic, sent me a list of everything he checked with pictures and explained why the system is doing well at 1 year old.He examined everything on that attic machine. Then he went to the outside machine, did all kinds of maintenance and cleaning and testing plus explained all that to me. I love this HVAC system even more than I did a year ago. It got me through a hot summer and a very cold winter. Bob will always be welcome to work on my HVAC, he could answer whatever w questions I had.

Update 4/28/2026
Larry and Dave are the two guys who checked my plumbing for the yearly inspection. They checked everything faucet for water pressure and no dripping. Checked all my pipes for under the bathroom sinks Checked the water temp and and in the garage checked the hot water tank. They also drained and flushed the hot water tank and also checked the Halo whole house water filtration system . They were there along with HVAC Bob and examined everything, no problems found. They will answer any questions you have. They are also welcome to come back and take care of my plumbing and HVAC. Well writing down everything the three men did on 4/28 and the app re upped on my phone for the thermostats on 4/30 is making me exhausted. Vines people know how to install and fix and upgrade, and I even love my Moen Leak shut off device that was installed. That’s a whole entry Vines upgrade that I love. Call Vines soon and see what they can help you with. They are all around excellent.

Vines customer service was spectacular! 🌟🌟🌟🌟🌟 would recommend them to anyone. Very efficient, knowledgeable and fair! Will definitely use them in the future

Sean Pack did an excellent job of replacing our AC board and putting a cover on it so it doesn't happen again. Thanks Sean!

James arrived and did his trouble shooting.and found an issue with the condensate drain. He was able to get the drain unplugged and had the unit back on line in short order.

7-23-26
Zakk came out and did a plumbing inspection for our condo. Took the time to explain what he was looking for and why. Very professional and polite. 👍👍

7-23-26
Ted came out and performed our summer PM service. Was very thorough and explained what he was doing and what would be the impact of his service. Gave me a few options to think about in regards to condensate lines plugging. Very professional and polite. 👍👍

Ben did a great job very professional and neat. His partner was polite and helpful. Would recommend them to anyone

Very knowledgeable and customer service oriented. Detailed and very informative. Very pleased with the service provided. Thank you Joe.

If I could hire one person as my personal plumber, it would be Joe. This man is personable, meticulous, and a true professional. After only one interaction with Joe, my wife and I consider him a trusted friend.

Did a great job, the workers and lead were very knowledgeable and friendly, kept us informed at every step. Appreciate you all. Will recommend to anyone who asks.

Vines and our service Tech Ben were absolutely great. They were able to get out to my house, quote us, and replace our water heater all in the same day. Highly recommend!

technician Jody Vines came here very pro
Promptly was very kind & courteous and explained the situation , the installed a new part now it’s good as new !

I have relied on Vines Plumbing for many years, so when my hot water pipes froze this morning I called them. Nick arrived ahead of schedule and quickly solved the problem. He deserves 5 stars for excellent service.

Alex and the team are outstanding. Jonathan Martin is extremely knowledgeable with sales in my entire new HVAC system. Most importantly I'm cool. Literally.

Ben and Vines came on time, listened to my issues, answered questions professionally, and serviced my unit completely. And, fixed water flow issue in my kitchen. As a new SC resident, I was treated very fairly, and I recommend Vines to anyone needing quality, professional plumbing and/or HVAC work. I bought the Platinum Pro plan as well. First class in all respects, especially Ben, and his skills, knowledge and customer service!

6/2/26: Bob did a thorough and careful job and was attentive to letting us know what we should be looking for as we head into summer. Great service.

7/12/25: Sean was incredibly responsive abd helpful. Always professional, expert service

4/20/25 Jayson K was thoughtful and thorough. Service was again at the highest quality. Great company. Good people

Major work on 11/25
Kelly, Craig, and Eric were fabulous. Professional, fast, and thorough. Tremendous knowledge base from top to bottom (literally)!!

Cary Thompson did a fantastic job installing our water heater. He was knowledgeable and professional and kept me informed at every turn. He cleaned afterwards, and also made us an aware of a special yearly membership program that we think we will take advantage of. Fantastic work all around!

Daulton on 9/7: terrific work and professional expertise. Really offered a reasonable solution and excellent service.

Rob Riggin 12/17: extended maintenance eservice. Professional, *very* knowledgeable, and probably the most thorough service experience we’ve had. Vines is quality.

Zane on 7/21 was on time and very efficient!

Kelly did a great job 👍💯 on our royal toilet.

Outstanding service

We were very pleased with the services rendered

Thank you James. Our thermostats are now connected to the app. You did a great job.

The technician (Ben) from Vines did an outstanding job fixing my plumbing issue. He explained everything in detail and what my options were. I couldn’t be happier with my choice of using Vines for my plumbing and HVAC needs.

Very happy with Vines ! James is exceptional and I recommend this company to everyone !

Zakk did a great job! Thank you!!!

Ryan was very thorough and communicated very well. I would highly recommend Vines.

Ben was great technician did a great job quick response

Sean and Bob did a wonderful job diagnosing and quickly fixing the issue. Extremely polite!!!

Ben showed up after hours and busted his hump to ensure my family was taken care of. Hats off to Ben Harrelson and the Vines team for getting it done! Thank you!

Very nice and respectful, explained everything to me.

Friendly, efficient, knowledgeable, explained everything, plus gave us many helpful tips. We are so 🙏 grateful. Jody and Craig are awesome!
Sharon and Skip Shipley.

Our hot water heater went out with a house full of guests and Jody came the next morning and got us squared away in a jiffy! Good guy and great service, highly recommend Vines!

The HVAC service man and the plumbing service man showed up. They were very nice and courteous. They explained exactly what they were doing. I would definitely recommend Vines.

We had a last minute emergency and ended up needing a whole toilet replaced. They were on time, very knowledgeable, never tried to over sell but aware of all options, and they kept in constant communication throughout the process. We highly recommend both Craig and Jake at Vines. We are very appreciative.

the tech Joe responded almost immediately after my call. his initial diagnosis seemed thorough and fair. what turns out to be a building issue and not necessarily our issue, Joe was professional and explain to us the gravity of the repairs needed regardless who is responsible.

Outstanding service

The technician (Ben) from Vines did an outstanding job fixing my plumbing issue. He explained everything in detail and what my options were. I couldn’t be happier with my choice of using Vines for my plumbing and HVAC needs.

Great experience

Bob was wonderful and polite my husband and I are happy with the services provided, my husband also likes that your company hires Horry Georgetown Tech Students.

The HVAC service man and the plumbing service man showed up. They were very nice and courteous. They explained exactly what they were doing. I would definitely recommend Vines.

Leak under home

On time and explained everything so I could understand.
Fix the problem the first time

One of the best experiences I’ve ever had in the world of appliance and home repairs. Ben, was our service professional. He was courteous, efficient, and took his time to explain everything he was doing. He even gave me advice on how to make these issues we were having not happen in the future. This is one phone number I’m not losing, because Lord knows it’s hard to find someone that you can trust, especially for things that I’m not familiar with myself. Thank you, Vines.

Thank you for sending Bob Drozdowski so quickly to explain our cooling system and do a check up and explain your service contract. 😀

Experienced. Has customers best interest in performing his work.

BOB WAS AWESOME! Great company to do business with and very honest!

James was very professional and honest. Great service. Very pleased with Vines as always.

Excellent call and follow up . Most Appreciated!
PMB

Jody was outstanding! Arrived quickly and diagnosed the problem within minutes. Outstanding service

Great service for both repairs and new system purchase. For an after-hours service call, Landon Rhodes was prompt, very knowledgeable and professional and got my A/C working in no time. The next day, Jonathan Martin came, assessed my needs, thoroughly explained all options available, answered all of my questions and made the purchase of a new unit so easy. I was impressed with both representatives from Vines. Thank you!

I’m always worried when I call for an emergency repair that I will be taking advantage of. I must say I called Vines for an emergency repair on a Saturday and they came out and did a great job. The service was excellent and they made sure to clean up their area as well as explain the details to me of the Repair. I will recommend them to everyone and know who to call next time I need a plumber. If I could get more than five stars, I would. Also, the person that took my call to schedule the technician was very polite and professional, and kept me updated on the repair person‘s arrival.

We started having issues with our tankless water heater. I made a call to Vines and they were on it. Service call next day in the AM and install done next day. Zakk was excellent to work with. Very honest and offered suggestions on how to resolve our issue. As a result of this experience I recommend Vines for all your plumbing needs. In fact we learned they have maintenance plans for plumbing as well as heating and air.

Brandon is a true pro.Did a great job explaining every detail of the job. V rey happy with Vines

Due to needing a hip replacement and being over 6’ tall decided to get a tall toilet in place of the standard one. Zakk gave advance notice of his arrival. They were very prompt and neat in completing the job. Always good results from Vines’ team.

Thank you Alex. You did a great job.

Ben was great.
He was Very professional and kind.
I would reconmend ben for all your plubming
Needs.

Good plumber. Installation of new toilet professionally. Very clean.

great crew

Keith was very informative and answered all my questions. This was for an estimate and no purchase was made.

Our technician was Nicholas Ryan and he was outstanding. We had a Halo water filter system installed.

He went over and above our expectations with his patience and explaining how the system worked and his install. We would absolutely recommend Vines Plumbing and Nicholas to do this install.

Hunter was very professional and knowledgeable. He and his team werr both thorough and clean. Thank you so much. The Bosch system was more expensive than we expected but is better for our house.

Jody was very thorough with explaining what was to be done for the repairs. Very thankful for his expertise and timely repair.

Nick Ryan did a great job.He was very professional and polite. I was very pleased with my plumbing repair.

Had an issue with hvac and the problem was resolved. Will definitely use again

Whole house water treatment system, RO system and garbage disposal install. Technicians were professional and kept us up to date with every step of the process.

Great company. Landon is my favorite service tech he very knowledgeable and always does a excellent job. I will definitely be using vines service only.

He was friendly and explained things well.

I had two bath/ shower installs that had gone poorly and needed help to get them up and running before tte next guest arrived at my vacation rental house. Keith V. from Vines Restoration arrived and within minutes identified the problem, gave me options for different solutions and the pricing for each, then fixed the issues and gave me tips to make the next installation go smoother. I’d highly recommend Vines Restoration and will keep them on my list of go to service companies.

Ben was great at fixing the problem with the facet in the master bathroom. He also changed the fixture in both baths to nichol. He was very courteous and done an excellent job

First and foremost, I want to say THANK YOU to the after hours receptionist for answering my call at 630 AM. She was very pleasant! Guiding me through setting appt with no frustration and probably no coffee. I'm sorry that I don't remember her name. Jayson was my svc tech today. GREAT customer service, explained everything in detail and discussed prevented maintenance. Vines did an excellent job with replumbing my house a couple of months ago and now AC maintenance. Thank you

Great job on the AC

Joe and Craig are simply awesome. I would not want anyone else working on my system. The HALO install was perfect - very professional! I trust these guys for all my system problems. Excellent job and Thank You!!!!

Bob was very professional and knowledgeable. He was both thorough and clean. Thank you so much.

Landon did a good job, took care of me and my property went the extra mile to ensure my system was up and running.

Once again, Vines and their staff go above and beyond to exceed my expectation!!

Had an issue with hvac and the problem was resolved. Will definitely use again

Had a halo water filtration system installed everything was very straight forward from the initial quote to install. Great service great price very professional would definitely use them again.

Plumbing inspection

Will definitely call again!

Great company. The service tech was very knowledgeable and did a excellent job. I will definitely be using vines service only. Overall well organized and trustworthy company.

Very good experience with Vines
Very clean & knowledgeable

Thank you Gregory for getting us out of
“a Bind”. Now we can use the toilet in our guest bathroom. Gregory was friendly and professional . He didn’t push us to buy more services than we needed today. He cleaned up the area well and even wore shoe covers ! Thank you all for the same day service .

Nick did an amazing job in helping to put my kitchen sink back together again.

Checking water leak sensors.

Zakk exceeded my expectations!

Jody was amazing. I was out of town so it was all on the phone. He answered by questions carefully and did all that I asked. I highly recommend both the service and that serviceman

Sean was incredible, professional and very knowledgeable. Another incredible Vines representative. A+

I was impressed how quickly he arrived.

Keith came out to look at extending A/C into a glass enclosed porch. Although it was not going to be as easy as we thought, Keith took his time to explain our options and even educated me on heat pumps and how they work and why some are more efficient than others. I would highly recommend Vines and Keith for all your HVAC needs

Ben did an excellent job. Highly professional and neat.

Zakk was very professional and explained everything he was doing.
This started as an estimate but turned into a service call when Zakk realized I didn’t need the work done but he had to do some troubleshooting instead. It looks like he was able to completely resolve our issue of taking so long to get hot water.

Joe had to come out and service us after hours with a plumbing issue we had. He went above and beyond helping us solve the problem. He’s such a nice guy and a wonderful representative of this company. Never used before but absolutely would again and recommend to others.

We started the day meeting Hunter and Mr Tom asthey prepared to do a reinstall of our HVAC system. They explained what they were going to and went to work. The heat was terrible yet they maintained their professionalism...not quite sure how! As things were progressing they ran into a few problems, still they maintained and continued. After a long hot day, they did get everything done as it should be and up and running. They represented your company above and beyond not just with their professionalism, but with humor, compassion and care for us as homeowners...where did you find them? Do you realize how blessed you are to have them as your techs? Sure hope so because they represented your company with pride. Needless to say we are pleased with the service they provided, thankful and grateful they were dispatched to do our work.....they truly are the best!

Joe did a great job and got my water heater working.

On time and was truthful about furnace condition with pictures
Situation required some problem solving and Sean thought it thru and solved the space issue and corrected my issue. Sean used his experience and solved it!

Ben was great at fixing the problem with the facet in the master bathroom. He also changed the fixture in both baths to nichol. He was very courteous and done an excellent job

I called Vines Restoration Plumbing HVAC for a service request for A/C not working.
Alex came out the same day and found the problem within minutes. He was friendly personable and very knowledgeable. We discussed repair options and decided to get a quote for a new system that he recommended. Daryl came out immediately and throughly discussed the new systems available and quoted a price for installation , maintenance and warranty. They both spent quite a bit time with us answering many questions to help us make a decision.
We decided to go with a new system , they set up a portable A/C unit for the weekend and came out first thing Monday morning to install the new system. Terrific customer service and professional courtesy.

James Russell was Very professional and very thorough and very pleasant! You don’t get that too often! He did a great job!!

Very good explaining what he was doing and why. Conscientious about home owners wishes. Neat installation and clean up.

Bob Drozdowski did a great job.He was very professional and polite. I was very pleased with my AC inspection and maintenance.

Great experience

Mark did a very thorough assessment of the situation. He is very professional and very knowledgeable about what needs to be done. He answered questions my wife and I had and feel confident about what needs to be done.

Landon was great. He arrived on time, explained the issue and fixed the problem in a timely and professional manner. Thank you.

Kelly and Sanjo where very knowledgable,
Kept us informed during the installation and did excellent work. Very pleasurable service and will recommend to others.

My friends at Vines take care of our plumbing and AC needs as soon as we call!! Highly recommend Vines for all your plumbing and a/c needs!!
Jim Mozingo
Grande Dunes

Prompt and very efficient.

Was the best service I have ever experienced .wow what a great team ..nice to see such professional people in this day and age..

Very friendly, professional and showed up earlier than expected. The job was done very fast, loved their work . He explained what he was putting in and how to use the new temp control. I highly recommend Alex and his partner. Company Vines gave us 2 window ac unit to use in the extreme heat, til our new unit came and was put in. Great company, highly recommended

Bob was very professional and timely with my HVAC inspection. Also, very thorough.

With being from out of town it’s great to have a top notch HVAC company you can trust to make repairs to your property for you. I will call the Vines again for any future needs.

This is my first. Time using Vines and was very much satisfied. Was advised of everything as the tech was diagnosing issue Very satisfied very happy with Jaÿson and James great techs when in a bind call vine is not just a catchy phase they live up to it!

David was on time, polite and very informative.

Both Bob and Keith were professional and very detailed in the information that I needed. They got my A.C. going and gave me the information needed to resolve my issue.

Joe did a great job. Took the time to explain what he was doing and answer any questions I had. His skill and knowledge was above my expectations.

Great representative. Very thorough.

Very kind and efficient!

Dave and Matt were amazing

Both people were very nice and fid a good job.

Vines is great. GReg was super pleasant, very knowledgeable and totallly professional. Just a great pleasant experience all around.

Nick came out promptly and fixed our issues. He was extremely polite and showed us options, then took care of the problems. Great service 👍

Really great guy! Charming, personable, professional, thorough. Greatly pleased!

Chris was very professional and timely with my plumbing inspection. Also, very thorough with inspection.

Both gentlemen were very nice, respectful, knowledgeable, and professional! We love using Vines for our plumbing needs!

Very professional . Greg went above and beyond helping guide me regarding my plumbing issues.Thanks

Ben was great. Wasn't going to give up until he had the problem figured out and offered many different solutions. Was happy with his suggested fix. Reasonable price.

This company the most amazing customer service I’ve ever seen! I had a sudden leak into my kitchen over a weekend and they were the SIXTH and ONLY plumbing and HVAC company that truly provided 24 hr emergency service complete with a lice and local customer service representative. She was so kind, nice, efficient and helpful and though I turned my HVAC off, she was already arranging an emergency service technician. Long story short, I asked for an appointment o. Monday and the technician was again, so nice, kind, efficient and worked in my attic which was over 110 degrees until all avenues of the origin of the problem were exhausted. The company I was using-which advertises 24hr emergency service did not return my voice mail that night- only the next morning! That’s not 24 he emergency service! So Vines now has my business!!!! SO PLEASED! Over the top service!

Jody was here soon after I called about my bathroom issues..He did a great job and explained everything that he did..Thank you Jody..

Update James R. another All Star at Vines!! Did what he needed to do and explained everything. Thank you so much!!

Vines came out promptly to replace the flushmeter on our toilet. The entire process from scheduling to the repair was handled courteously and professionally. Great job.

Professional and Excellent customer service!

Vines are always professional, understanding, explain everything about your issue, and come up positive solutions! I know we are always in good hands with Vines! They are a life saver. Jason is awesome!!!

Same day appointments friendly and efficient. Thank you

Joe and Andrew were fabulous. Very professional caring and honest. Made us feel very comfortable. Would love to have them back anytime.

Very pleased! As the owner of a plumbing company myself, it was interesting to be the customer! I hired Vines to service a toilet for a family member who doesn't live near us. The service was great from the CSR who answered the phone all the way to Ben, who ultimately replaced the malfunctioning toilet. They arrived on time, offered options, explained things well, and were even prepared with a toilet on the van. The toilet install was done efficiently and looks great. Furthermore, they were spot on with price! Whereas the average customer doesn't always understand what REALLY goes into the price of a service, I definitely have insight. They offered a high quality toilet at the perfect price point. It isn't cheap to have a good product with amazing service, but you get what you pay for, folks! And Vines was easy to work with, made things super convenient, and offered awesome service for a price that made complete sense. I would highly recommend! From one local business to another - Thank you!

Kelly and Sandro! I can’t say enough. They arrived with smiles and warmth. Their professionalism showed itself as they inspected my water heater situation. My water heater was 12 years old …. They relayed we were lucky to get service from it that long. Sandro called the Calvary back at VINES and gave them a list of items they needed. Quickly and efficiently they drained my tank and boom! It was gone. Working together like a well oiled machine, they installed my new water heater. My husband in his 90s…. And legally blind…they took their time with me, pointing out everything I should know and dials to turn. And just like that my household was back in business! I can’t speak highly enough of this team!

Kelly and Sandro were incredible! Our toilet issue continued to develop into several more complex valve and water main issues. Kelly and Sandro were resourceful, conscientious, thorough, kind, and confident. They were out to us within a couple of hours on a same day emergency call. They collaborated with our neighborhood maintenance team and took the heavy lifting off our shoulders. We could not be more pleased. Thank you Vines, and especially Kelly and Sandro!

Samuel took the time to explain everything he was doing and tell us what we needed to do moving forward to save us money. He was an absolute pleasure to deal with.

Vines is the best. They are always informative and quick to respond. Their technicians are kind and respectful. Nobody but vines for us.

Mark was again very professional & personable. He conducted the air sample tests from several areas in our house as well as outdoors for comparison. He explained the process and informed the samples would be FedExed to obtain the quickest results. He removed the air scrubbers from the containment areas and was quick & efficient.

Landon came out today from Vines. I was having issues with my AC unit. He was extremely friendly and knowledgeable. He walked me through every step of the service they provided. I was very impressed with his professionalism. I highly recommend Landon and Vines.

Very pleased with the technician,Jayson
Pleasant and more important, knowledgeable . He was patient ,taking the time to explain what was done 👍

James Russell came today for my yearly service contract renewal he was very pleasant. He did his job very well asked questions it is had any concerns with the ac
Worked in a timely manner.

Updating /checking water leak detection system. As always.VINES, does an outstanding job.

Very nice, prompt and professional. Kelly answered all my questions.

Professional and took good care of the problem in a timely fashion.

The worker was fantastic. The work he did, putting in a new kitchen faucet. Double checking his work, worked great.

Mark was. Through and explained everything we needed to know. Very pleased with the experience.

Jody was here soon after I called about my bathroom issues..He did a great job and explained everything that he did..Thank you Jody..

I want to personally thank Sean from VINE for the outstanding job checking any possible HVAC issues going into these hot summer months ahead. He is a true professional, knowledgeable, and incredibly thorough. He took the time to thoroughly diagnose any possible problems, (none noted), explained each step clearly and ensured I understood what was needed or what to expect.

His expertise and attention to detail truly shine - thanks to Sean, my HVAC system will continue to run smoothly and efficiently. It's such a relief to have a comfortable home without the worry of heating or cooling issues. If you're looking for reliable, honest, and top-notch HVAC repair service, look no further than VINES. They are simply the BEST!!

Landon Rhodes performed our 6 month HVAC inspection. He was very thorough and pleasant. He explained what he was going to do, and answered all of our questions.
Over the past 5 years Vines has always sent knowledgeable and professional service staff to our home. We have never had a “rude” person, from the office staff to service staff. Kudos to Vines for their performance, I highly recommend them to any homeowner.
June 2026 - Landon returned to change the air flow of our HVAC unit with an April Air filter. He spent a couple of hours with the installation. He is one of our favorite technicians!

Great representative. Very thorough.

Landon Rhodes performed our 6 month HVAC inspection. He was very thorough and pleasant. He explained what he was going to do, and answered all of our questions.
Over the past 5 years Vines has always sent knowledgeable and professional service staff to our home. We have never had a “rude” person, from the office staff to service staff. Kudos to Vines for their performance, I highly recommend them to any homeowner.

Nicholas and Carson were my plumbers and they did a fantastic job. They installed a garbage disposal in no time, fast, clean and job well done.

Landon Rhodes is absolutely amazing! He has been to my house a few times now. He really knows his stuff!!! He is friendly, kind, patient and makes sure the job is done right when he comes out. Very professional, reliable, on time, I would highly recommend VINES and all their nice guys!!! Sherry O’Brien 😊

Shawn was again very professional & personable. He was able to assist us in removing most everything from the primary bedroom & initiate a containment area. All heavy furniture was left inside & was wiped down. He was efficient & thorough. We look forward to hopefully completing the remediation this week & begin restoration & repairs.

The technician, Nick, was very professional, courteous, knowledgeable and thorough. Highly recommend.

Nick Ryan and Rakeem McCray replaced my bathroom faucet today. They were great. Didn’t bat an eyelash when they had to change out the the rusted valves that feed water to the faucet. Highly professional and very friendly. Vines is pretty pricey, but I’ll call them again when I need some help.

The pros from Vines were courteous and helpful when they inspected my condo’s plumbing and AC unit. They explained their findings clearly, providing me a straightforward, needs-based assessment.

I must say more: our water heater was leaking and I called Vines. They were out that day, assessed the situation, replaced the water heater, and kept me informed during the entire process. Jody was great. Thanks Vines.

Prompt response and service.
Detailed all options clearly.
Did exactly what he said he would do.

Josh was very professional & personable. He was able to remove the heaters in the containment areas. We look forward to to completing the remediation hopefully this week.

We had an excellent experience working with Jonathon Martin from Vines. From the beginning, Jonathon was professional, knowledgeable, and easy to talk to. He took the time to evaluate our situation and carefully explain all of our options.

What stood out most was that he presented several solutions at different price points and explained the benefits of each without ever pushing us toward any particular choice. There was absolutely no high-pressure sales tactic—just honest information and helpful guidance that allowed us to make the decision that was best for our home and budget.

Jonathon’s patience, professionalism, and straightforward approach made what could have been a stressful process much easier. We truly appreciated his willingness to answer our questions and help us understand our options. We would highly recommend Jonathon Martin and Vines to anyone needing HVAC service or a new system.

Great Job! He found the issue very quick.
Very kind and respectful!
Thank you Sean 😊

Ben is amazing and my super hero today!! Can't thank you enough.

Sean took care of my request and checked on other things just to make sure everything was working properly! I will request him if I need anything else!

The two technicians who came out were professional, courteous, and resolved my issue quickly. My only concern was with the communication surrounding the “free quote.” When I initially called, I was told the quote would be free; however, I later learned that a diagnostic fee is required before they can provide an estimate. This was not clearly explained upfront.

The overall cost ended up being reasonable, but the unexpected diagnostic charge caught me off guard. Once technicians have already traveled to your home, it can feel a bit awkward to decline service. To be clear, this was not the fault of the technicians—they were excellent. The issue was simply a misunderstanding in the information provided before the appointment.

Overall, I had a positive experience with the company, and they successfully fixed the problem. I would just recommend confirming any diagnostic or service-call fees ahead of time so there are no surprises. If you’re not comfortable paying approximately $200 for diagnosis before repair costs are discussed, it’s worth getting clarification before scheduling the visit.

Sean was very friendly and personable and immediately diagnosed and repaired the issue. I will definately use Vines again for any HVAC needs I may have.

Sean took care of my request and checked on other things just to make sure everything was working properly! I will request him if I need anything else!

Shawn stopped for a follow-up to check the moisture in the remediation area. Just as on yesterday, he was very professional & personable. His overall demeanor is an excellent example of the type of employee any company would like to represent them. My wife and I feel confident in his knowledge and work.

Quick response, great communication!

We called for emergency service because our air went out during a heat wave. The technician was able to get here 2 hours before the estimated time. He was courteous and professional and presented 4 options for repair of our unit. This is not the first time we’ve called Vines for help and if needed we would use them again.

Ben arrived promptly evaluated the problem and offered optional resolutions. He was knowledgeable and performed the repair excellently.Thanks Vines!

Ben is amazing and my super hero today!! Can't thank you enough.

Samuel Moody did an awesome thorough job replacing all of the parts inside my toilet tank including the rusted bolts!

James was here today to do our HVAC tune up. He did an excellent job. He let me know that everything was working fine and answered my questions. He was courteous and professional.Thanks.

Mark was very knowledgeable & professional in his dealings with us. He explained everything and resolved our questions & concerns. Mark is the type of person that makes your company work well. Very personable.

Professional and Excellent customer service!

Great service from Jody and Jake today to fix my outdoor water faucet. They were on time, very efficient, and super friendly and courteous. Highly recommend Vines!!!

Very knowledgeable, transparent and efficient. Pleasant to work with and quality oriented.