Platinum Promise Membership

When You’re in a Bind, Call Vines!


3452+ 5 Star Reviews

Give Us A Call

843-251-2540

Our Platinum Promise

At Vines Heating & Air, Plumbing, Restoration, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership* is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Choose Your Protection Plan

Your “Peace of Mind” for HVAC and Plumbing Solutions!

Greatest Value

Platinum

PRO

$39.99/MONTH
$250 sign-up credit
$10 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • HVAC & Plumbing Inspections
    2 HVAC Visits + 1 Plumbing Visit
  • Service Charge
    $0
  • Emergency Service
    $0
  • Repair Discount
    10%
Platinum

PLUS

$24.99/MONTH
$150 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 HVAC Visit + 1 Virtual
  • Service Charge
    $59
  • Emergency Service
    $159
  • Repair Discount
    10%
Platinum

PROTECT

$9.99/MONTH
$100 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 Virtual
  • Service Charge
    $79
  • Emergency Service
    $179
  • Repair Discount
    0%
Plus Access to our Seasonal Specials!
*Vines Bucks can be applied to your next major HVAC/plumbing expense. Terms apply.
**smartALEX Monitoring comes with 4 smartALEX sensors, monthly system health reports, and live chat with technicians
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Platinum Promise
Membership

Our Platinum Promise Membership Benefits Include:

  • SmartALEX Early Detection System
  • Waived Service Charge
  • HVAC Inspections & Cleanings
  • Plumbing Inspections & Heater Flushes
  • Discounts & Savings!
  • Bind Bucks: Credits for Repairs / Replacements

Plans Start at Just $9.99/mo

Don’t wait any longer to save big!
Ways We Can Help

Your "Peace of Mind" for HVAC & Plumbing Solutions!

At Vines, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Why wait when you can secure the well-being of your home right now? Become a Platinum Promise Member today and start enjoying the many benefits that come with being part of our exclusive family.
Round-the-Clock Service

Introducing SmartAC Health Monitoring

Stay ahead of HVAC issues with real-time monitoring and insights from SmartAC Health Monitoring. Powered by SmartAC.com, this service helps you maintain a healthier, more efficient system with ease.
Testimonials

See What Our Satisfied Customers Have To Say

3452+ 5 Star Reviews

Salesman was very informative. Polite and professional.
Elisa Hucks
10 hours ago
Craig was the technician. He was very polite, professional and thorough in his efforts to correct our water problem!
David Witt
1 day ago
JAYSON is a very good person, polite and efficient to be a good technician, and he is focussed on his work along with being personable. He explained things which I appreciated. I would highly recommend this technician to inspect your unit for your air conditioning heating. Honesty is important to me, and I believe he has what it takes to be a good technician. He is focussed on his work along with being personable.
Cindy Vellinga
1 day ago
Keith was very attentive and listened to our concerns. He gave us honest feedback on what to do to fix the airflow issues. He even came back to go over everything again after we researched his suggestions. How could we not switch to Vines, a family owned company that really cares about customers first. When you have a business that takes care of their employees the way they do, it flows over to the customers. 5 stars is not enough.
bill larson
1 day ago
Great customer service and technical support replacing my main water shut off valves
Ed Waterfield
1 day ago
Wesley is always very thorough, knowledgeable and courteous. We know our HVAC needs are in good hands.
Rick Thomas
1 day ago
Vines did an excellent job helping us to locate and fix a water leak issue at our house. They were proactive with confirming appointment times and gave plenty of notice when technicians were on the way. Their communication with us was excellent. They went over all the options with us and answered all of our questions. When deciding whether to only fix the repair or to re pipe the entire home, the technicians were very patient. They did as little demolition as possible until they could determine if re piping or a repair was the best option. The technicians gave me the time and space I needed to make a decision. When the job was done, the home was left extremely clean. I am very impressed with the customer service and the professionalism of all the technicians that came to our home.
Jennifer Dittbenner
1 day ago
Zakk was on time and very friendly. He explained everything he performed during our service. Happy to be a member!
Susan Chervenic
1 day ago
Wesley, very professional. Great communication on systems and with good advice. Cheers.
JAMES
1 day ago
Very knowledgable staff! Alex and Sean were on time to install new heat strips in my old HVAC unit. I got updates via text and email before they arrived and I was able to track their location.
Dean Boulware
1 day ago
Zakk and Gregory came to my house as scheduled. Both men were knowledgeable and respectful. They both resolved my natural gas leaks in my house. Excellent job with great price from Vines.
PAC
2 days ago
Justin and jordon very professional but the hvac wasnt my oroblem. Inspection and maintance check price a little higher than others
Ricky Crowley
2 days ago
Very professional. Completed project was flawless. Very polite and knowledgeable.
Jimmy Taylor
2 days ago
HVAC scheduled maintenance performed by Vine's tech Sean Pack. Super nice guy. Very knowledgeable and professional. Not surprising, Vine's techs historically have been excellent. Kudos to Sean
Bob H
2 days ago
Sean is always helpful, informative and thorough.
Catherine Sutz
2 days ago
Very knowledgeable and helpful
Mrs Calhoun
2 days ago
Jayson was honest, professional and thorough.
Nancy Beland
2 days ago
Outstanding service by Wesley Fowler the HVAC technician. He was pleasant and very knowledgeable He took time to explain things easy for me to understand. Very pleased with his service. I give him a 10++
Salvina Trombino
2 days ago
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