When You’re in a Bind, Call Vines!

Chris was fantastic and to come fix it on labor day within an hour...can't beat that.

Vines was asked to investigate a water leak of unknown source. It required that they be in two apartments at the same time. They did a diagnostic that did not necessitate opening walls. The technician spoke with me at length to discuss their findings and recommendations.

Punctual and professional. Patrick was very informative and made the experience very simple. Thanks again!

The technicians were knowledgeable, professional and polite. We are very happy with the service provided, and we’ll definitely use Vines again in the future.

Victor came about and got our water running again! He was an amazing tech! Highly recommend !!

My technician was very warm, friendly and professional! Knowledgeable about the problem and what I could do to fix it. Thank you for a kind technician.

Kelly Hickman serviced our plumbing and scaled the tankless hot water heater. He was great very knowledgeable and worked the whole time checking each of the plumbing fixtures throughout the house and outside. My husband and I were very pleased with the service and what ut covered as well as the technician who did the servicing. Thank you Kelli and Vine for being so professional and detailed!!!! My HVAC/ Heating system was then serviced by Miroslav Remic and he did an outstanding job both inside servicing and the condenser. He very professional and extremely knowledgeable about the system. He helped us reconnect the WiFi that was knocked off due to the storm. My husband had major surgery and we asked Miroslav to replace the filters. He was so kind to do that so that you for an outstanding job. Both techs were great!!

Landon came to our house today and took care of a couple minor issues. He also showed me how to use the Smart App to help monitor my system. He was very knowledgeable, professional, and personable, and most importantly upffront & honest with us. Keep up the great work and keep representing Vines.

The service by the technician was excellent.

In over 40 years of homeownership and the related maintenance issues, I’ve never before worked with a company which did EVERYTHING RIGHT as I experienced the replacement of our total HVAC system by a Vines team. Prices quoted were much better than I anticipated, and I received an acceptable quote on the system in hours, not days. Dylan was great to work with on the quote. He sped up getting our system installed when I explained that we needed to have it ready in time for my wife’s return home from a hospitalization: I signed the contract on a Friday, and the replacement technicians were at my door at 8:15 Monday morning with all equipment needed for the job. Vines sent me an advance text when they were on the way with a photo and bio of Alex, the team leader. They went right to work and what a team they were! Dismantled and removed the old compressor and air exchange unit, installed all the new equipment including a new WiFi thermostat controllable from my iPhone. Cleaned up thoroughly, removed all the packaging and junked equipment. Friendly, experienced and professional all the way. With the July discount and the cash discount, the cost came in much better than I expected. Totally positive experience in every way! Oh! And they did the whole job in less than eight hours! Amazing in every way!

As most sewer line issues are, ours was a complex problem today. Joey and Aaron arrived on the scene and very quickly discovered the root of the problem. In short order, Joey had a plan in place and had us scheduled for correction. He is an extremely courteous fellow and knows this business, giving me extra confidence and comfort. He is a great communicator, with an eager attitude for helping people solve their problems. I would certainly say that he is an asset to this company. The response from Vines was excellent.

Vines are always professional, understanding, explain everything about your issue, and come up positive solutions! I know we are always in good hands with Vines!

Tech: Sam the man... Thank you so much for the great job ! AjC

Ruben Aguirre demonstrated exceptional professionalism and kindness while performing my annual hot water tank maintenance. He displayed comprehensive knowledge of all plumbing components within my residence. Ruben thoroughly explained potential future issues, providing valuable insight. Thank you, Vines, for sending an outstanding employee, who undoubtedly is a valuable asset to your organization.

Craig Bushong was very polite and professional. He took before and after pictures. He explained what he had done. I was very pleased with his service.

I had a great experience with Vines Heating & Air, Plumbing, Restoration. Communication was clear and consistent from start to finish, which made the whole process smooth and stress-free. Trevor, the technician, was exemplary. He was professional, knowledgeable, and took the time to explain what was going on and how he was addressing it. You can tell he takes pride in his work. Overall, a reliable company with strong customer service. I wouldn’t hesitate to use them again.

Professional football experience, Morgan provided valuable insight and didn’t try to upsell or overcharge. Trustworthy experience.

They were able to come out the next day after I called and came promptly at the beginning of their arrival window. Kelly was very friendly and knowledgeable, and got the job done quickly.