When You’re in a Bind, Call Vines!

The sale and installation went great. We have had the new unit for a couple of weeks and are very satisfied. Use me for a reference anytime.

Vines are always professional, understanding, explain everything about your issue, and come up positive solutions! I know we are always in good hands with Vines!

Kelly Hickman was the technician for our plumbing service contract. He was professional, thorough and friendly, an asset to Vines.

Nick was great. Installed a new toilet same day! Cost for the new install of the toilet was just under $900. This was the cheapest route as they had multiple different options with more bells and whistles but was not interested and did not feel pressured to be upsold. Very clean and took pride in his work!! Highly recommend Nick 👍

Vines responded to an emergency call when a pipe to an outdoor spigot burst today. We were also unable to shut off our water source!!! Their technician, Dave, responded in a timely manner and was able to take care of everything!

We are concerned that the hot water heater was not responsive when we turned on the tap. Zakk thought it might be the heater. Recommended replacing the hot water heater. Install on 6 April.

Nick Ryan came to fix my toilet today! He was very cordial and considerate of my home and honest person when it came to what could be offered to remedy my problem. He was easy to understand and personable and would recommend him to help you in your home on a pinch! He did the job in a timely manner, explained everything afterwards what he had done and very pleased with the job he had provided for me today! Vines have been a great company to work with when in need and it is worthwhile having your subscription with them for your plumbing and air-conditioning HVAC needs! I would highly recommend this company to anyone as they go the extra mile in explaining before and afterwards of the issues that you may have on hand. Thank you vines and thank you, Nick Ryan for your service today on a Saturday morning as it is never easy to have things done when you work full-time and have yourself in need on a weekend. Vines had helped me immensely with my timeframe accessibility.

Chris was fantastic and to come fix it on labor day within an hour...can't beat that.

Vines was asked to investigate a water leak of unknown source. It required that they be in two apartments at the same time. They did a diagnostic that did not necessitate opening walls. The technician spoke with me at length to discuss their findings and recommendations.

Punctual and professional. Patrick was very informative and made the experience very simple. Thanks again!

The technicians were knowledgeable, professional and polite. We are very happy with the service provided, and we’ll definitely use Vines again in the future.

Victor came about and got our water running again! He was an amazing tech! Highly recommend !!

My technician was very warm, friendly and professional! Knowledgeable about the problem and what I could do to fix it. Thank you for a kind technician.

Kelly Hickman serviced our plumbing and scaled the tankless hot water heater. He was great very knowledgeable and worked the whole time checking each of the plumbing fixtures throughout the house and outside. My husband and I were very pleased with the service and what ut covered as well as the technician who did the servicing. Thank you Kelli and Vine for being so professional and detailed!!!! My HVAC/ Heating system was then serviced by Miroslav Remic and he did an outstanding job both inside servicing and the condenser. He very professional and extremely knowledgeable about the system. He helped us reconnect the WiFi that was knocked off due to the storm. My husband had major surgery and we asked Miroslav to replace the filters. He was so kind to do that so that you for an outstanding job. Both techs were great!!

Landon came to our house today and took care of a couple minor issues. He also showed me how to use the Smart App to help monitor my system. He was very knowledgeable, professional, and personable, and most importantly upffront & honest with us. Keep up the great work and keep representing Vines.

The service by the technician was excellent.

In over 40 years of homeownership and the related maintenance issues, I’ve never before worked with a company which did EVERYTHING RIGHT as I experienced the replacement of our total HVAC system by a Vines team. Prices quoted were much better than I anticipated, and I received an acceptable quote on the system in hours, not days. Dylan was great to work with on the quote. He sped up getting our system installed when I explained that we needed to have it ready in time for my wife’s return home from a hospitalization: I signed the contract on a Friday, and the replacement technicians were at my door at 8:15 Monday morning with all equipment needed for the job. Vines sent me an advance text when they were on the way with a photo and bio of Alex, the team leader. They went right to work and what a team they were! Dismantled and removed the old compressor and air exchange unit, installed all the new equipment including a new WiFi thermostat controllable from my iPhone. Cleaned up thoroughly, removed all the packaging and junked equipment. Friendly, experienced and professional all the way. With the July discount and the cash discount, the cost came in much better than I expected. Totally positive experience in every way! Oh! And they did the whole job in less than eight hours! Amazing in every way!

As most sewer line issues are, ours was a complex problem today. Joey and Aaron arrived on the scene and very quickly discovered the root of the problem. In short order, Joey had a plan in place and had us scheduled for correction. He is an extremely courteous fellow and knows this business, giving me extra confidence and comfort. He is a great communicator, with an eager attitude for helping people solve their problems. I would certainly say that he is an asset to this company. The response from Vines was excellent.