Platinum Promise Membership

When You’re in a Bind, Call Vines!


3729+ 5 Star Reviews


Our Platinum Promise

At Vines Heating & Air, Plumbing, Restoration, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership* is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Choose Your Protection Plan

Your “Peace of Mind” for HVAC and Plumbing Solutions!

Greatest Value

Platinum

PRO

$39.99/MONTH
$250 sign-up credit
$10 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • HVAC & Plumbing Inspections
    2 HVAC Visits + 1 Plumbing Visit
  • Service Charge
    $0
  • Emergency Service
    $0
  • Repair Discount
    10%
Platinum

PLUS

$24.99/MONTH
$150 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 HVAC Visit + 1 Virtual
  • Service Charge
    $59
  • Emergency Service
    $159
  • Repair Discount
    10%
Platinum

PROTECT

$9.99/MONTH
$100 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 Virtual
  • Service Charge
    $79
  • Emergency Service
    $179
  • Repair Discount
    0%
Plus Access to our Seasonal Specials!
*Vines Bucks can be applied to your next major HVAC/plumbing expense. Terms apply.
**smartALEX Monitoring comes with 4 smartALEX sensors, monthly system health reports, and live chat with technicians
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Platinum Promise
Membership

Our Platinum Promise Membership Benefits Include:

  • SmartALEX Early Detection System
  • Waived Service Charge
  • HVAC Inspections & Cleanings
  • Plumbing Inspections & Heater Flushes
  • Discounts & Savings!
  • Bind Bucks: Credits for Repairs / Replacements

Plans Start at Just $9.99/mo

Don’t wait any longer to save big!
Ways We Can Help

Your "Peace of Mind" for HVAC & Plumbing Solutions!

At Vines, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Why wait when you can secure the well-being of your home right now? Become a Platinum Promise Member today and start enjoying the many benefits that come with being part of our exclusive family.
Round-the-Clock Service

Introducing SmartAC Health Monitoring

Stay ahead of HVAC issues with real-time monitoring and insights from SmartAC Health Monitoring. Powered by SmartAC.com, this service helps you maintain a healthier, more efficient system with ease.
Testimonials

See What Our Satisfied Customers Have To Say

3729+ 5 Star Reviews

Craig and Aaron did a wonderful job installing a Halo filtration system informative knowledgeable friendly and skilled
Sabrina Smith
1 day ago
Today, was the first we contacted Vines From the first telephone conversation with Michelle, we we’re very impressed & when Greg arrived He was very friendly, called when leaving & when he arrived at the Gate He communicated very well & knowledgable He listened to what we wanted & very patient with senior citizens Hopefully, when he returns with the materials & performs the work, we can feel the sane way
bernie zurek
2 days ago
We've used vines for years for our AC upkeep, and plumbing needs. Our recent project included hooking up a new faucet and a toilet install. They gave us a few options and costs, talked through the prices, and answered our questions. Every tech has always been thorough, professional, and so friendly, especially Craig who help us today. I love that the work they perform is warrantied.
Ashley Stone
2 days ago
Om time, very knowledgeable and polite. Completed the repairs quickly.
Randy & Gina Clark
2 days ago
James is the best! This was my first interaction with Vines. My line to my HVAC was clogged, but there were other complications causing some water damage. He showed me a video of the issues and gave me several options on what to do— from a band-aid to what needed to be done to fix it so it would not happen again along with several options in between.
Everything was explained in detail and very professionally. Even though they gave me a timeline of arrival, I asked for and received the earliest time available for them. James was again very professional and polite and more importantly—- knowledgeable!
Teresa Jones
2 days ago
Had Vines Plumbing come out and do a whole house plumbing inspection bc water company said we had a leak somewhere. Nick and Ryan were on time, professional, friendly and efficient. They checked the whole place and couldn’t find any leak. Very happy about that! They also explained that the company is rebranding to include HVAC work and we signed up for their service contract. Offers more than my current company and is actually less expensive-and you can pay monthly for no extra charge!! Def would refer Vines !

I realized I wrote this review 9 months ago and never posted it.
Gregory came today 9/3 for the yearly inspection. He was just great! Was very thorough and so nice!! Best decision we’ve made was to sign up with you guys for plumbing and also AC. Thanks for great service!
debbie slattery
3 days ago
Technician was very thorough and professional. He explained what he was doing as he performed his inspection. Pleasant experience. Plumbing annual inspection was good.
Robert Ariail
3 days ago
Bob was very Professional, polite, knowledgeable & passionate. He provided World Class Service. He took time to explain everything in detail.
Joe White
3 days ago
Ben was extremely pleasant and knowledgeable. He diagnosed what was wrong quickly and gave us our options to get it fixed. He made sure the job was complete and done right.
Darryl Fisher
3 days ago
Fast professional service
Shannon Boyce
4 days ago
I agree with my husband. Give Dave 5 stars. Bonnie Casey. David came back and this time and fixed our gas fireplace. Give him 5 more stars.
Kelly Hickman also gets 5 stars from us and our dog Ginger. We will keep his son in our prayers. To all the techs, Merry Christmas and Happy Holidays.
Michael Casey
4 days ago
I’ve had a great experience with Vines HVAC & Plumbing. From the office to the service call, everyone was friendly, responsive, and genuinely helpful.

Hannah and Grace in the office were wonderful. They listened to my concerns, communicated clearly, and made sure everything was handled appropriately. Sean, the technician, was also great—professional, knowledgeable, and took the time to listen and address my concerns without making me feel rushed.

What I appreciated most was how much everyone seemed to genuinely care about helping me. The service was fast, friendly, and professional from start to finish.

Vines is honestly one of the best HVAC companies I’ve ever used, and I wouldn’t hesitate to recommend them to anyone who needs HVAC or plumbing service. I’ll definitely be calling them again in the future!
Mike Pitts
5 days ago
I can’t say enough wonderful things about the entire vines teams that helped us out during a difficult time. We are so happy we made the call to this company. The employees were so respectful, helpful and knowledgeable, telling us every step they took. The plumbing team Ben and Zane, the Hvac team Shawn, Josh, Jayson and James and of course Hannah phone tech made us know the work was being done with expertise. Thank you Vines! Will post an update when the restoration team is done.
Caryl Brown
5 days ago
Ted did a very thorough inspection & explained everything very well. We’ve been very pleased with Vines since our arrival here.
Wayne Robison
5 days ago
Good job. Answer to all my concerns
Sandra Mull
5 days ago
Bob came quickly on Sunday afternoon. As all Vines techs he was very professional, courteous and patient. He identified the problem, had and used other vines personnel to bring the issue to the next step as quickly as possible. He and Vines are greatly appreciated, other companies would have left, said yup you have an issue, but can’t tell you any more until I talk to my guy tomorrow. At true professional, excellent company!
Nancy Burns
6 days ago
Jody is the man! Fixed my problem and fixed it quick thank you Jody!
Jd Wright
6 days ago
Bob was informative and professional
Kim Hogg
6 days ago
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