Community Outreach

When You’re in a Bind, Call Vines!

3452+ 5 Star Reviews

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Giving Back Where It Matters Most

Our Commitment

Welcome to Vines, where our commitment to making a positive impact on the lives of individuals and families in our community is at the heart of everything we do. Our multifaceted approach to giving back is a reflection of our unwavering dedication to those who rely on us, encompassing a wide range of initiatives that touch the hearts of many.

Key Community Outreach and Charity Events

1800 Boardup/VSD

Our partnership with 1800 Boardup and the Victims Service Department (VSD) stands as a shining example of our commitment to serving our community. We provide housing, food, clothing, and essential goods to fire victims, while also extending a helping hand to our brave firefighters. Boarding up homes to protect assets and belongings demonstrates our dedication to safeguarding the well-being of our community members.

Supporting Our Wounded Warriors (SOWW)

Our involvement with SOWW reflects our deep appreciation for the sacrifices made by our wounded warriors. We are honored to stand by those who have given so much for our freedom.

Night to Shine

By participating in Night to Shine, we demonstrate our commitment to making prom night a memorable and inclusive experience for individuals with special needs. This initiative spreads joy and inclusivity throughout our community.

Fellowship of Christian Athletes (FCA)

Our partnership with FCA allows us to foster positive values and character development in young athletes, contributing to the moral fabric of our community.

Meals on Wheels

Our involvement with Meals on Wheels underscores our dedication to ensuring that vulnerable and homebound individuals receive nutritious meals and companionship, enhancing their quality of life.

Heart to Serve Single Mothers/Widows/Foster Parents

We go above and beyond by offering discounts and even full donations to single mothers, widows, and foster parents, easing their financial burdens.

Vehicle Donations

Our generosity extends to providing multiple cars to members of our community in need, offering a lifeline and enhancing their mobility and independence.

Innovative Marketing Campaigns (e.g., our Big Game Promo)

We not only support individuals directly but also utilize creative marketing campaigns to further our mission of community support. For example, we gave away a quarter of a million dollars worth of HVAC units in 2023 during our Big Game Promo and plan to do it again during the upcoming SuperBowl.

Employee Well-being

Our commitment to our staff is exemplary. Initiatives such as breakfasts, birthday celebrations, and recognition of hire anniversaries foster a positive work environment and staff morale.

Supporting Employees in Times of Need

Our commitment extends to our employees in times of personal hardship. For example, we purchased and installed an HVAC unit for an employee who experienced a personal loss.

Disaster Relief Efforts

We contributed 3,000 meals a day for two weeks during Hurricane Florence, and the active involvement of owners Stacey and Rick Vines in storm recovery efforts reflect our dedication to helping communities in times of crisis.

Christmas Partnerships

During the holiday season, we collaborate with Food Lion to distribute turkeys to families in need, spreading warmth and joy during Christmas.

Adopt-a-Child Program

Partnering with local schools to “adopt” multiple children during Christmas showcases our commitment to ensuring that every child experiences the magic of the holiday season.

Which Service Can Our Team Help You With?

Heating Services

Cooling Services

Plumbing Services

Water Damage

Drain Services

Mold Growth

Testimonials

See What Our Satisfied Customers Have To Say

3452+ 5 Star Reviews

Salesman was very informative. Polite and professional.

Elisa Hucks

12 hours ago

Craig was the technician. He was very polite, professional and thorough in his efforts to correct our water problem!

David Witt

1 day ago

JAYSON is a very good person, polite and efficient to be a good technician, and he is focussed on his work along with being personable. He explained things which I appreciated. I would highly recommend this technician to inspect your unit for your air conditioning heating. Honesty is important to me, and I believe he has what it takes to be a good technician. He is focussed on his work along with being personable.

Cindy Vellinga

1 day ago

Keith was very attentive and listened to our concerns. He gave us honest feedback on what to do to fix the airflow issues. He even came back to go over everything again after we researched his suggestions. How could we not switch to Vines, a family owned company that really cares about customers first. When you have a business that takes care of their employees the way they do, it flows over to the customers. 5 stars is not enough.

bill larson

1 day ago

Great customer service and technical support replacing my main water shut off valves

Ed Waterfield

1 day ago

Wesley is always very thorough, knowledgeable and courteous. We know our HVAC needs are in good hands.

Rick Thomas

1 day ago

Vines did an excellent job helping us to locate and fix a water leak issue at our house. They were proactive with confirming appointment times and gave plenty of notice when technicians were on the way. Their communication with us was excellent. They went over all the options with us and answered all of our questions. When deciding whether to only fix the repair or to re pipe the entire home, the technicians were very patient. They did as little demolition as possible until they could determine if re piping or a repair was the best option. The technicians gave me the time and space I needed to make a decision. When the job was done, the home was left extremely clean. I am very impressed with the customer service and the professionalism of all the technicians that came to our home.

Jennifer Dittbenner

1 day ago

Zakk was on time and very friendly. He explained everything he performed during our service. Happy to be a member!

Susan Chervenic

1 day ago

Wesley, very professional. Great communication on systems and with good advice. Cheers.

JAMES

1 day ago

Very knowledgable staff! Alex and Sean were on time to install new heat strips in my old HVAC unit. I got updates via text and email before they arrived and I was able to track their location.

Dean Boulware

1 day ago

Zakk and Gregory came to my house as scheduled. Both men were knowledgeable and respectful. They both resolved my natural gas leaks in my house. Excellent job with great price from Vines.

PAC

2 days ago

Justin and jordon very professional but the hvac wasnt my oroblem. Inspection and maintance check price a little higher than others

Ricky Crowley

2 days ago

Very professional. Completed project was flawless. Very polite and knowledgeable.

Jimmy Taylor

2 days ago

HVAC scheduled maintenance performed by Vine's tech Sean Pack. Super nice guy. Very knowledgeable and professional. Not surprising, Vine's techs historically have been excellent. Kudos to Sean

Bob H

2 days ago

Sean is always helpful, informative and thorough.

Catherine Sutz

2 days ago

Very knowledgeable and helpful

Mrs Calhoun

2 days ago

Jayson was honest, professional and thorough.

Nancy Beland

3 days ago

Outstanding service by Wesley Fowler the HVAC technician. He was pleasant and very knowledgeable He took time to explain things easy for me to understand. Very pleased with his service. I give him a 10++