Reviews
At Vines, we uphold a steadfast commitment to excellence in every facet of our operations.
Daulton & Michael were patient and discussed all options available. Got the job done in a timely manner.
Explained options and prices thoroughly. He came out quickly after the heater shut off overnight unexpectedly. Very prompt and thorough. The unit had blown the circuit breaker. Replaced with a new breaker and unit started right up. Thanks for the quick repair. In a bind call Vines !!
Jason was very friendly and knowledgeable. He took the time to explain what was wrong and what we should do. He explained the Preventative maintenance program and again answered all our questions. We did sign up for the Pro plan. Highly recommend Jason and Vines.Dylan is very knowledgeable and took the time to explain each of the HVAC systems and answer our questions.Scott came and installed our new HVAC. He and his helper were very friendly and professional, they respected us and our property by covering the floors and didn’t bang the walls while removing and replacing the air handler which is in our attic (using a ladder to remove old handler and installing the new one). They cleaned up and swept any debris that was left. We were impressed with them.Will be checking on a whole house water filter system in the future.Very pleased with our experience with all of the Vines employees that we came in contact with. Highly recommended Vines.
Keith, explained the Halo water system completely with the initial phone call. He is very knowledgeable about the system and a great professional installer. His work is professional and cleans up after. His assistant Craig was his right hand and completed the under house work exceptionally.Keith also recommended replacing a 23 year old hot water heater due to the Halo system cleaning the water would cause the tank to leak as the sediment dissolves.I would recommend Vines and Keith for your water quality experts. My water taste is so much better even on install day!Thank you Keith and Craig for a job well done!
I can’t say enough about the team at Vines Restoration. I needed a new water heater and I called Howard Bromberg to see how much it would cost. He was very knowledgeable and sent over three quotes within minutes of my request. I selected one and he passed it over to Hannah, who set up the installation and was very friendly. She sent me friendly reminders regarding my appointment. On the day of the installation I received an email from Vines with a picture of Jared the installation tech who would be installing the water heater. Jared sent me a text message letting me know when he would arrive. As soon as he arrived, I could tell that he was a professional, and would get the job done. I’m very happy with the installation. The water is running I have hot and cold water. Thank you again to the team at Vines. I appreciate everything.
Vines came did an estimate on AC/heat for my shop. By far the most competitive price out there. Installed the system within a week of initial quote. This outside unit is massive and so far efficient. My shop stays at 72-74 even on the hottest days. The team was so professional, knowledgeable and quick. I do not believe the process could've been any better. So grateful Vines and all its team members.
Glad we went with Vines. The technician, Pete, was great. We received a text when he was on his way, he arrived on time early in the window provided, he was efficient and knowledgeable and spoke to us in a way that we understood. He was polite and even helped us with other things besides the quote that we initially contacted Vines for. We’re very pleased with Vines thanks to Pete. We’re going with them for our specific tub replacement as well as their HVAC and tankless water heater yearly maintenance.Update: Pete and Josh did an amazing job with the install. The communication was spot on, they came on time. They didn’t leave until everything was installed and cleaned up. We had a problem with a footing on the tub that we purchased from another company (Home Depot) and it didn’t malfunction until after the install. I contacted Vines and Pete again and he scheduled me within a couple of days to come back to take care of the issue. This time he came back with Dalton and the two of them quickly fixed the problem to beyond our satisfaction and saved us a lot of worry from dealing with Home Depot. Bravo! They didn’t even charge us to come back the second time to ensure everything was ok. Also, Hanna from the main office was wonderful in her accommodating our install schedule, and the return visit. 150% recommend this company. The price was also more than reasonable. Way less than we would have paid in our last hometown. Thank you Pete, Josh, Dalton, and Hanna! We love our new bathtub and fixtures!
