Reviews

Great job and offered other options. Thanks

Vines is a really good company! I use them all the time. Ben was here yesterday and took care of the bane of my existence ie; the outdoor water faucet. Ben is friendly and professsional and didn't even complain that it was raining. Many thanks! It's such a pleasure to work with someone like him!

The team was great. Very timely follow-up on our installation

All of your people have been great- competent, friendly, and understanding. And another nice young man today!

Joey was extremely helpful in helping us with making our decisions about replacing our tankless WH. Very knowledgeable and honest. The degree that he went through to assess our situation was extraordinary. He’s a very valuable asset to Vines. The installs are completed. Joey and Craig are very thorough and dedicated to doing the job right. Joey then through extraordinary effort managed to find a way to hook up the whole house filtering system. Either very tight crawl space and main water pipes buried he figured out solution and made it work. We trust him. Thanks bill and Wendy

Great communication and friendly technicians

Great work by Sam. Excellent results, will use Vines in the future.

Craig and Greg did an amazing job with our Essency water heater and Halo install!! Outstanding technicians

Vines did a great job replacing our garbage disposal. I would highly recommend them. Thank you!

I would like to express my appreciation for Vines’ prompt and effective response to our plumbing issue. Jake and Sam conducted themselves in a highly professional and courteous manner, and they communicated clearly and consistently with both one another and me throughout the entire process. Thank you for your assistance and support.

Complete replacement of HVAC system.

Very professional work installing my new Rinnai tankless hot water heater. Required some custom piping to make a clean installation. Product performance is excellent.

Dennis was great to deal with !

Excellent, professional and personable service. I would recommend Kelly Hickman at Vines to anyone!

Zakk Ludlam was wonderful; seriously every single person I’ve spoken to whether in my home or on the phone has been great. I will continue to use Vines

Service was great. Nick and Rajeev were professional, clean and thorough. I would recommend them and Vines 100%!

Will definitely call again!

Landon and Keith provided us with great service, they responded quickly and got us cooling well. They were extremely personable and professional. We are super thankful. 11/10 service.

Professional and effective!

James came out today to service my HVAC system. He was great and very professional! James is a huge asset to their team. Always recommend Vines!

Ben provided awesome service today! He came to do a plumbing inspection and found a couple of things that needed to be addressed. The problem was handled and I was very pleased with the results!

Landon came out and repaired my A/C. He explained to me in detail what work he performed. I will be using Vine’s again when needed. I highly recommend.

Joe did a great job explaining his services and doing his repairs, he was respectful and did an awesome job going above and beyond to make sure everything was done correctly and in good working order before leaving.

Jody great trouble shooter.

Very knowledgeable and gives you great recommendations with any issues. Very responsive, professional and pleasant.

Johnathan provided excellent information on completing our HVAC unit.

Chris Jones was fantastic! Very knowledgeable and efficient. He took the time to answer questions and had an overall pleasant personality.

Did a very good job. Very professional service people.

Our AC went out late afternoon and was fixed within a couple hours after hours. Landon was professional, knowledgeable, and friendly.

Nick was a pleasure to work with got the issue resolved and on Memorial Day on top of everything else had running water before dark yes I got myself in a BIND

Vines saved the day again🙌🏽 Thank you for coming out to our home/ rental so quickly and fix our issue. It’s great to know, we can count on you.

Service was excellent and fast.Always great service and very prompt. Bob Drozdowski was courteous, and knowledgeable.

Prompt, professional service.

He was fast and straightforward about our condo's needs. We appreciated getting our issues fixed and would use them in the future.

Sean fixed a problem that had been on going and set us up with a check up a year from service date - check up included in price not an add on 👍

Jonathan is very knowledgeable and patient. He answered all our questions. He went above and beyond. I highly recommend Vines and Jonathan.

Nick was very knowledgeable and professional as well as pleasant. I highly recommend Vines and Nick!

How pleasant to speak with Jenn Thompkins and Hannah Cole of Vines ... very personable and helpful when setting-up appointments within the terms of the contract I have with Vines. KUDOS!

Shawn provided excellent service for my water mitigation project. He was on time, and very knowledgeable

Everyone we dealt with were very, professional , knowledgeable and courteous.

Very knowledgeable and gives you great recommendations with any issues. Very responsive, professional and pleasant.

Professional and very detailed in explaining the services. Thank you for the job well done! I will recommend this company 100000/10

Over and above. Good results and extra nice and professional!

Sam was outstanding! He was extremely knowledgeable and helpful throughout the entire service.

The two service technician’s Landon Rhodes and Michael Petric were professional and prompt and courtesy when they both came to my home. They both performed their individual maintenance jobs professionally on my HVAC systems and on my Pluming systems in the entire house keeping my house up and running in tip top shape. Thank you Landon and Michael .

Ben did a good job and explained to me exactly what was wrong.

Great technician who really took the time to explain the situation and teach me what to do in the future

My A/C unit quit working.

Landon did a excellent job for me today. Very patient with me today. Explain

Joey and Ben did an excellent job. I like my brand new toilet. They were able to complete the job the same day. I'm satisfied. Thank you.

Bob Drodz. was very professional and polite. Did an excellent job for us

Knowledgeable and courteous. He explained what he was doing and why. He cleaned up any debris. Didn’t waste time. On time. Good job. Explained the problem and why.

Very courteous service technician. Came right out for our issue and made us feel like we were a priority. They correctly diagnosed and quickly treated the issue, we are very grateful.

We had our yearly water heater maintenance

Edelmiro and Jacob did a fantastic job! I'm very happy with the floor they put in, as well as the other repairs that they did.

Great service! Very personable and professional. Explained everything he needed to do, answered all of my questions and fixed the problem. Definitely would request Jason Russell again.

Kelly was wonderful! Very knowledgeable, experienced and courteous despite the fact that I called him by the wrong name! So sorry Kelly! He was even wonderful with our dogs! Would highly recommend him and Vines for all your future needs!

Nick and Andrew were great! Did a thorough job and was very knowledgeable! A+++ service!

Very professional and knowledgeable. Thank you so much for your patience with us.

Best

Joey and Ben did an excellent job. I like my brand new toilet. They were able to complete the job the same day. I'm satisfied. Thank you.

Professional and very detailed in explaining the services. Thank you!

We had a slow leak from our washing machine that crept under our dining room floor and destroyed around 900 SF. Vines came in, removed the damaged floors, drywall and trim. Replaced all expertly and worked closely with our insurance company to ensure we paid only our deductible. Thanks to all Vines employees and subcontractors, especially Tony Cooper who went above and beyond to make sure we were satisfied. I highly recommend Vines for all services they provide.

Very professional & explained everything he was doing. We'll appreciated.

Sam, my technician, did an excellent job. He was explained what he was doing and knowledgeable about his job.

Called Vines for their faithfulness to Christ and His body. Came the same day. Diagnosed the problem. Jody was knowledgeable and professional. Fixed the tankless water heater at a fair price. Would definitely recommend!

Kelly and Andrew provided awesome service today. They were both very friendly and very knowledgeable about everything going on. They did an amazing job.

Joe was knowledgeable, neat, polite and knew what he was doing. Would have him back any time to do work for me. All the service people from Vines are terrific. Joe made sure that I was satisfied with the work he did before he left. Would HIGHLY recommend using him again. Have had great service from Vines and their service people. Marlene Levin

Very professional & explained everything he was doing. We'll appreciated.

Kelly Hickman did a fantastic job. We had a clogged sink and running toilet and he was able to fix all of it in a short amount of time and was just the nicest person. We are so grateful for all of his hard work and knowledge.

Michael is very knowledgeable and provided great service. He provided detailed explanations about the toilet and plumbing and was patient answering all of my questions.

Ruben (plumber) and Jayson (HVAC) were both great. Checking and servicing our furnace, condensing unit, water heater and plumbing. Both great workers and very friendly. Highly recommend Vines-always outstanding customer service

Corey and Kelly have done a great job and explained how the moen water shut off works. They have been working hard and totally professional. I can feel better knowing that I won’t be in a bind cause your plumbers are great, Aplus workers, and dedicated to answering all questions. Rob did a great job, very professional and courteous. I appreciate Vines Plumbing Company. Thank you😀 5/12/25: Update- Alex , Scott,and Landon were here for HVAC and a plumber Patrick was also . They were able to answer all questions, the install was excellent, this was for a new Air conditioner and heating unit. And some plumbing work also. 10/29/2025 Landon did an excellent routine maintenance for the beautiful HVAC system that Vines installed 6 months ago. This HVAC System Rocks! Landon knows HVAC like the back of his hand and explains how the work for women like me. Can answer any questions, in a simple understandable format. It is great to work with Landon and others who make maintenance enjoyable again. I never worry after Vines fixes something, and Landon is one of your best! Update-4/30/2026 Landon came out to help me reset two Ecco Thermostats (downstairs and upstairs thermostat). He knows anll about phone apps tech to set up apps and get them running again. Just a few minutes of verifying the email and resetting a password and my two thermostats were back on line with my HVAC system. The new HVAC came in last year, I loved it from the first week and a year later I love it even more. Landon also explained a few more things to me about the water filtration system I had installed last spring. This guy understands and explains equipment in an easy to understand manner. I will have Vines take care of my next plumbing project gladly. Update April 28, 2026 Bob was here on Tuesday to do the yearly maintenance on my HVAC system. He checked all of the heating and cooling equipment in the attic, sent me a list of everything he checked with pictures and explained why the system is doing well at 1 year old.He examined everything on that attic machine. Then he went to the outside machine, did all kinds of maintenance and cleaning and testing plus explained all that to me. I love this HVAC system even more than I did a year ago. It got me through a hot summer and a very cold winter. Bob will always be welcome to work on my HVAC, he could answer whatever w questions I had. Update 4/28/2026 Larry and Dave are the two guys who checked my plumbing for the yearly inspection. They checked everything faucet for water pressure and no dripping. Checked all my pipes for under the bathroom sinks Checked the water temp and and in the garage checked the hot water tank. They also drained and flushed the hot water tank and also checked the Halo whole house water filtration system . They were there along with HVAC Bob and examined everything, no problems found. They will answer any questions you have. They are also welcome to come back and take care of my plumbing and HVAC. Well writing down everything the three men did on 4/28 and the app re upped on my phone for the thermostats on 4/30 is making me exhausted. Vines people know how to install and fix and upgrade, and I even love my Moen Leak shut off device that was installed. That’s a whole entry Vines upgrade that I love. Call Vines soon and see what they can help you with. They are all around excellent.

Knowledgeable, friendly technicians. Keeping service with this company for dure

Joe came out to do a spring check up on our plumbing system. He was thorough, extremely knowledgeable, courteous, and so very pleasant throughout the entire process. Vines is the best!

Ruben did a outstanding job. He was punctual and professional. I would recommend him to other customers.

Scheduling process was friendly & easy. The technician, Joey, quoting my job was wonderful!

Landon assessed our plumbing and provided expert recommendations.

Joe was knowledgeable, neat, polite and knew what he was doing. Would have him back any time to do work for me. All the service people from Vines are terrific. Joe made sure that I was satisfied with the work he did before he left. Would HIGHLY recommend using him again. Have had great service from Vines and their service people. Marlene Levin

Vines provided prompt response and attention to our requested service. Jody was amazing in helping solve our problem as well as providing guidance on next steps. Definitely recommend their services

Shawn was awesome came in and immediately got to work diagnosing the problem and explaining what he was doing to clarify exactly what we needed to do to Rectify the situation.

Jayson did a great job! Very pleased with the service Vines offers!

May 2026, Landon was on time and very knowledgeable about our air conditioning system. He did a thorough check up. So glad he was able to assist us.

We were very pleased. Jayson was very knowledgeable. And more importantly took the time to explain everything. In a way that was a lay person can understand.

Highly recommend Landon of Vines. Great to work with.

Mark McMullen made is way to our home today to be here with the insurance adjuster. He has proven what a professional, kind and engaged person he is.

Bob was very good

Dave was AWESOME. Kind, professional with a witty sense of humor. After the first guy not doing the job right. Dave came through. Stayed and made sure we were satisfied with the job.

Mark was fantastic. He was thorough, patient and explained everything in detail. Would highly recommend!

Vines provided prompt response and attention to our requested service. Jody was amazing in helping solve our problem as well as providing guidance on next steps. Definitely recommend their services

Zakk was great. He explained everything, and then went at the problem hard. He worked diligently to trace the process to find what it needed. Provided updates all along. He also sought other input when he got stuck. Great, hard and honest worker.

The team was great. They were very efficient cleaned up after the job very neat and professional installation.

Zakk helped us understand the issues in our house and what needed to be done to fix them. He was incredibly understanding and beyond helpful through the entire process. If everyone in the company is like Zakk, then you can expect the best service and best people to help you.

Easy to schedule an appointment. Great communication with company keeping me updated of arrival time. I received a text with service tech’s information . Ruben was very professional and friendly. He addressed all of my concerns and made sure my questions were answered. I truly feel Vines is 100% committed to customer satisfaction. I also love how the company gives back to the community and those in need. Overall great experience ! I will use Vines for all my HVAC and plumbing needs.

Sam was terrific. He is a very good plumber

5/11/26 My thermostat went black at my residence on Bottle Branch Rd. Ecobee showed it was not getting connection with wifi. No wifi = no heating or cooling. I had no clue what to do other than call it in. The technician, was Landon Rhodes. He was very kind, introduced himself, checked a few things and got it going again He seemed very knowledgeable. 11/22/2025 Service technician, Nick Ryan came out today to check for a possible leak at 5207 Bottle Branch Rd. Nick Ryan seemed super friendly and very knowledgeable! A small leak was detected and I asked him to hold off on any repair. I wanted some other work done as well and asked him to send me a quote. I'll be waiting on the quote to make my decision as to what I need to do. Happy Birthday to Nick!!🥳🎉🥳 11/21/25 Today was HVAC maintenance day at 5207 Bottle Branch Rd. The technician today was Chris Jones, he introduced himself upon arrival. He was polite and friendly. He seemed very professional. Chris was very helpful in answering my questions. 8/11/25 Needed service due to hvac not working at 2111 WoodwardDr. Messaged them early morning and a tech was sent out this afternoon. The tech was Jose Dugarte, he was very polite and seemed to follow guidelines in entering home, He introduced himself and got right to work. He seemed to have found the issue and has it resolved for now. He explained what had happened and how it was resolved hopefully not to happen again. I would definitely recommend Jose and would like for him to do all service issues with the hvac, if possible. Thank you, Jose!! 7/1/2025 Please give this young man, Craig Bushong, a raise. He was very kind, polite as could be, seemed very knowledgeable in what he was doing! Somebody did a fine job raising this young man! Craig placed the sensors in the home and then did plumbing maintenance inspection. I would definitely recommend his service to anyone in need! Thank you Craig! 7/1/2025 I was not here the day Jose came out. My sister in law was here. There was a mix up with techs and scheduling somehow. However, Jose did come out and my sister in law stated that he did an outstanding job! 4/2/25 It was a pleasure meeting Jace! He was very pleasant and seemed very knowledgeable. He explained things very well! He did preventive maintenance on my plumbing. He let me know what needed to be done to better the plumbing needs in my home. Thank you Jace!! 3/8/25 Out with the old and in with the new hvac.5207 Bottle Branch Rd Alex and his teammate(I'm sorry I forgot his name). They both seemed to have done an outstanding job from beginning of installation to the end. The install of the new thermostat was explained as to how it works and that it can be set through my phone. Clean up was done after completion. New system looks great! Thank you! A few photos attached. 3/10/11/24 Jayson came out to put sensors on HVAC, water heater and washer. He showed me how the app works. Jayson is very friendly, courteous, helpful and seems very knowledgeable in what he is doing.. I would definitely recommend Vines HVAC and Plumbing to family and friends. Thanks 😊 9/30/24 Inspection maintenance of hvac on Bottle Branch Rd was done by Jayson Katerinis. Jayson introduced himself upon arrival. He seemed to be very friendly, courteous and knowledgeable. Thank you 7/11/24 Inspection maintenance of HVAC at 2111Woodward Dr. Rob was friendly and worked in a professional manner. He seemed to be knowledgeable in what he was doing. Thank you. 7/5/1014 Josiah came out for plumbing inspection at my home(5207 Bottle Branch R.) 6/27/24. He greeted himself and got started right away. He was very friendly and seemed very knowledgeable. He was done in a timely manner. Thank you 5/16/24 Ivan Toledo came out to inspect hvac due to some leaking. Ivan found the problem. It also seemed the hvac was very old and needed to be replaced. Ivan was very friendly, seemed very knowledgeable and was professional. I would be glad to have Ivan come at anytime for hvac needs. Thanks Ivan!

Landon texted prior to arriving and completed AC system check. He also provided app information and replaced batteries before completion. Outstanding customer service!

Dave Brennan is the best. Very friendly and nice. I ask for him every time I use vines. I rate him a 10. Love him

Had a water leak on Saturday. Called them a they were here within an hour and fixed my problem promptly. Would definitely recommend them

Great 6 month matinence check

Had a water leak on Saturday. Called them a they were here within an hour and fixed my problem promptly. Would definitely recommend them

Great customer service !!

Keith was great Quoted me a price before we started. We are very pleased with him and Vines.

Vines helped us tremendously! Great service! Awesome Technicians!

Nick was quick to find the problem. Everyone with Vines has been great

The instillation of our Halo water purification system in our condo in Myrtle beach was in the capable hands of Keith Valley. The job went smoothly but a catastrophe happened when Vines went to empty the tub. All the water poured out of the wall in the floor below in the kitchen. Here, the cast iron waste pipe gave out. Vines restoration company came out to the rescue and ameliorated the damage. Thank you Keith and the Restoration team captained by Darren Knapper.

Jody was great! Did a thorough job and was very knowledgeable! A+++ service!

He was absolutely wonderful very helpful very informative.

Bob was the technician that serviced my hvac system today. Amazing young man, knowledgeable, professional, polite and thorough. I would recommend him to anyone!

Joe was professional and personable! Appreciate his efforts to repair my shower leak.

Craig was very personable and explained everything thoroughly. Very respectful and courteous.

Thank you Bob for servicing our unit today.

Joe was very professional and answered all of my question highly recommend Vines !

Pleasant, through and knowledgeable.

Jody great guy smart tec told me all I wanted to know just can't see paying 800 for a garbage disposal at this time

Nick did a fantastic job installing our kitchen faucet. He was efficient, courteous and professional through the entire process. Our faucet looks amazing and works perfectly, I love it!! Thank you so much for everything Nick!!!

Saturday morning we had a water intrusion impacting a bathroom, two bedrooms, three closets & a hallway. I immediately shut the water off at the curb four hours before we had to leave for our (last) flight to Latrobe Pa. I made my first call to Vines from there at 10:30 Monday morning. The next day, at 8:00 AM Tuesday three vans arrived at our home at the Southwood residence in Myrtle Beach with five technicians coming into our home & we were not there! By 4 PM that day, after much work safely moving furniture & personal belongings the cause of the water leak was found & repaired. We drove back down (Spirit was done) that same day & were greeted by Mark, Shawn, Josh, Joey & Jake. Seeing the interior of our home at that part of the process with walls cut away was very hard but these gentlemen immediately provided the expertise & confidence in their work to answer all of our questions & calm our anxieties! We are far from completion but we feel confident that we made the right call! We called VINES! We also credit Jenna, who answered our first call, with being compassionate while calming us through our very stressful time!

Keith was great Quoted me a price before we started. We are very pleased with him and Vines.

The instillation of our Halo water purification system in our condo in Myrtle beach was in the capable hands of Keith Valley. The job went smoothly but a catastrophe happened when Vines went to empty the tub. All the water poured out of the wall in the floor below in the kitchen. Here, the cast iron waste pipe gave out. Vines restoration company came out to the rescue and ameliorated the damage. Thank you Keith and the Restoration team captained by Darren Knapper.

Joe and James came to do maintenance on my plumbing and HVAC systems. I enjoyed talking to them a lot. They showed me different things about my systems that I did not know. They were professional and so personable and I truly appreciated them and Vines too! Everything was covered by my membership! Jean Poole

Great work installing our natural gas grill

Great job. I had a warranty return water heater and they worked out the details and kept me informed along the way. Job was totally completed within a few days. Very satisfied

As usual James(red beard) was kind efficient and courteous. This has nothing to do with him but I will say I don't like your new phone service where I can't speak to someone it's one of the reasons I started with Vines, so I could speak to someone right away.

Sam was very good

THEY showed up in a timely manner and acted very professional. Don’t forget that Craig Bushong was here too. MERRY CHRISTMAS

Technician Bob Drozdowski arrived on time, completed tasks as required in a professional and thorough manner.

Corey and Kelly have done a great job and explained how the moen water shut off works. They have been working hard and totally professional. I can feel better knowing that I won’t be in a bind cause your plumbers are great, Aplus workers, and dedicated to answering all questions. Rob did a great job, very professional and courteous. I appreciate Vines Plumbing Company. Thank you😀 5/12/25: Update- Alex , Scott,and Landon were here for HVAC and a plumber Patrick was also . They were able to answer all questions, the install was excellent, this was for a new Air conditioner and heating unit. And some plumbing work also. 10/29/2025 Landon did an excellent routine maintenance for the beautiful HVAC system that Vines installed 6 months ago. This HVAC System Rocks! Landon knows HVAC like the back of his hand and explains how the work for women like me. Can answer any questions, in a simple understandable format. It is great to work with Landon and others who make maintenance enjoyable again. I never worry after Vines fixes something, and Landon is one of your best! Update-4/30/2026 Landon came out to help me reset two Ecco Thermostats (downstairs and upstairs thermostat). He knows anll about phone apps tech to set up apps and get them running again. Just a few minutes of verifying the email and resetting a password and my two thermostats were back on line with my HVAC system. The new HVAC came in last year, I loved it from the first week and a year later I love it even more. Landon also explained a few more things to me about the water filtration system I had installed last spring. This guy understands and explains equipment in an easy to understand manner. I will have Vines take care of my next plumbing project gladly. Update April 28, 2026 Bob was here on Tuesday to do the yearly maintenance on my HVAC system. He checked all of the heating and cooling equipment in the attic, sent me a list of everything he checked with pictures and explained why the system is doing well at 1 year old.He examined everything on that attic machine. Then he went to the outside machine, did all kinds of maintenance and cleaning and testing plus explained all that to me. I love this HVAC system even more than I did a year ago. It got me through a hot summer and a very cold winter. Bob will always be welcome to work on my HVAC, he could answer whatever w questions I had. Update 4/28/2026 Larry and Dave are the two guys who checked my plumbing for the yearly inspection. They checked everything faucet for water pressure and no dripping. Checked all my pipes for under the bathroom sinks Checked the water temp and and in the garage checked the hot water tank. They also drained and flushed the hot water tank and also checked the Halo whole house water filtration system . They were there along with HVAC Bob and examined everything, no problems found. They will answer any questions you have. They are also welcome to come back and take care of my plumbing and HVAC. Well writing down everything the three men did on 4/28 and the app re upped on my phone for the thermostats on 4/30 is making me exhausted. Vines people know how to install and fix and upgrade, and I even love my Moen Leak shut off device that was installed. That’s a whole entry Vines upgrade that I love. Call Vines soon and see what they can help you with. They are all around excellent.

was very nice and polite and complete the job very professionally, It was a pleasure working with all of your staff

Wonderful and very nice. Thanks Vines for your service .

Vines has never let me down. Their technicians are excellent at determining the problems and following through with the repairs to make sure all is working properly. On this visit the technician Kelly and Greg had to do much more than what was initially planned. Yet they carried on with patience and persevered until everything was properly fixed. Everyone who I have had contact with at Vines has been so helpful and kind, not just the technicians but the office people like Jennifer.

Great work installing our natural gas grill

Well satisfied and the guys were very courteous and professional. Highly recommend them !!

On time and was truthful about furnace condition with pictures

Kelly was clear and concise and did a prompt installation of our new toilets. Plus he was very pleasant.

Professional, quick and fair price. Incredibly courteous crew that just got the job done.

The best in town for business!

He serviced ac. Excellent service all around.

Ruben came today to do my plumbing inspection. He did a great job and he was informative and nice. He checked all of my water connections. Advised me on any potential problems found and fixed them. He even helped me call Moen about issues with their water flow sensor system.

Very professional, explained every step w/o sounding like he was talking down to me. Will not hesitate next time, first call will be Vine's

Incredible service!

Landon was great . Very professional and answered all my questions. Left everything the way it was. Very clean .

Corey and Kelly have done a great job and explained how the moen water shut off works. They have been working hard and totally professional. I can feel better knowing that I won’t be in a bind cause your plumbers are great, Aplus workers, and dedicated to answering all questions. Rob did a great job, very professional and courteous. I appreciate Vines Plumbing Company. Thank you😀 5/12/25: Update- Alex , Scott,and Landon were here for HVAC and a plumber Patrick was also . They were able to answer all questions, the install was excellent, this was for a new Air conditioner and heating unit. And some plumbing work also. 10/29/2025 Landon did an excellent routine maintenance for the beautiful HVAC system that Vines installed 6 months ago. This HVAC System Rocks! Landon knows HVAC like the back of his hand and explains how the work for women like me. Can answer any questions, in a simple understandable format. It is great to work with Landon and others who make maintenance enjoyable again. I never worry after Vines fixes something, and Landon is one of your best! Update-4/30/2026 Landon came out to help me reset two Ecco Thermostats (downstairs and upstairs thermostat). He knows anll about phone apps tech to set up apps and get them running again. Just a few minutes of verifying the email and resetting a password and my two thermostats were back on line with my HVAC system. The new HVAC came in last year, I loved it from the first week and a year later I love it even more. Landon also explained a few more things to me about the water filtration system I had installed last spring. This guy understands and explains equipment in an easy to understand manner. I will have Vines take care of my next plumbing project gladly. Update April 28, 2026 Bob was here on Tuesday to do the yearly maintenance on my HVAC system. He checked all of the heating and cooling equipment in the attic, sent me a list of everything he checked with pictures and explained why the system is doing well at 1 year old.He examined everything on that attic machine. Then he went to the outside machine, did all kinds of maintenance and cleaning and testing plus explained all that to me. I love this HVAC system even more than I did a year ago. It got me through a hot summer and a very cold winter. Bob will always be welcome to work on my HVAC, he could answer whatever w questions I had. Update 4/28/2026 Larry and Dave are the two guys who checked my plumbing for the yearly inspection. They checked everything faucet for water pressure and no dripping. Checked all my pipes for under the bathroom sinks Checked the water temp and and in the garage checked the hot water tank. They also drained and flushed the hot water tank and also checked the Halo whole house water filtration system . They were there along with HVAC Bob and examined everything, no problems found. They will answer any questions you have. They are also welcome to come back and take care of my plumbing and HVAC. Well writing down everything the three men did on 4/28 and the app re upped on my phone for the thermostats on 4/30 is making me exhausted. Vines people know how to install and fix and upgrade, and I even love my Moen Leak shut off device that was installed. That’s a whole entry Vines upgrade that I love. Call Vines soon and see what they can help you with. They are all around excellent.

Kelly and Greg were great! They were able to find the leak and fix it the same day I called. They were very friendly and easy to work with. They made sure to clean up afterwards and left everything how they found it!

James Russell did a great job on our HVAC. This team of folks are always very helpful and communicative before, during and after service.

Landon was very nice and knowledgeable. He did a great job even helped us with our fire alarms putting a new battery in it. I appreciate everything he did. Thank you so much. Have a blessed week.

Great work installing our natural gas grill

Very quick and efficient. He answered my questions patiently. Highly recommend Vines!

Very friendly, professional and showed up earlier than expected. The job was done very fast, loved their work He explained what he was putting in and why, so the item would pay for it self. I highly recommend Joe Rosado, great employee

Ben knew what the issue was right away. They fixed the issue right away and stayed to answer multiple questions that I had. I highly recommend them to anyone.

Kelly & Gregory are awesome friendly technicians they went above & beyond to explain all that was needed they are assets to the company

Joe came out for yearly maintenance on our hot water system and also checking indoor plumbing. Super knowledgeable. Gave me quote on new hot water heater. He's very personable and an asset to Vines

Ruben was excellent. He was polite, friendly, patient and informative!

Shawn was especially helpful, informative as to what we will expect, and most professional!!

James Russell was very professional and thorough and a very nice person to have in our home. He checked out our HVAC system for summer. Love having service contract that keeps everything up.

Samuel moody is the best! You are fortunate to have Samuel on your team!I rate five stars

Vine's H&A is one of the best companies out there today - I can recommend them wholeheartedly! Peter came to repair/replace a cartridge behind the handle assembly of the shower in my main bathroom. He was dressed professionally, clean and neat. He was always respectful and polite when talking/discussing with me. He never seemed to get upset when things didn't go exactly as he wanted/expected - he persevered and figured things out! Very knowledgeable about what to do. Left the work area impeccably clean when he was finished! Anyone and everyone that Ispoke with - including those in the office and over the phone - were always pleasant and polite as well as knowledgeable about my situation and what needed to be done for me! Thank you, Vine's, and all who work there!

Rueben was phenomenal. Very good tech.

Ben knew what the issue was right away. They fixed the issue right away and stayed to answer multiple questions that I had. I highly recommend them to anyone.

Sam was awesome came in and immediately got to work diagnosing the problem and explaining what he was doing to clarify exactly what we needed to do to Rectify the situation.

Super Dave did a great job finding the leak and fixing. Also checked out a few other issues and provided helpful advice.

Super Dave lives up to his nickname! Found and fixed the problem!

David Brennan was very professional and thorough and a very nice person to have in our home. He checked out all our plumbing fixtures and flushed our water heater. He found some issues and took care of them right away. All systems working better than new. Love having service contract that keeps everything up.

Vines was absolutely incredible, knowledgeable and quite positive in fixing the problem. Jody, Ben and the team all were wonderful in their work. Our new hot water heater and new HVAC unit is up and running wonderfully

Maintenance check for HVAC and plumbing. Great service by both technicians!

James Russel does an outstanding job. Had a minor issue with the air conditioning unit and Jame was able to identify quickly and get the unit back on line.

The best in town for business!

Good service Craig was professional and explained how holo system work. Thanks

Kelly was knowledgeable, neat, polite and knew what he was doing. Would have him back any time to do work for me. All the service people from Vines are terrific. Kelly made sure that I was satisfied with the work he did before he left. Would HIGHLY recommend using him again.

Everyone from Vines has been helpful, knowledgeable, and supportive working with me throughout a stressful emergency hot water heater fail and subsequent flooding. Kelly Hickman and his shadow/intern Matthew, replaced the water heater and were professional, respectful and polite. Kelly took the time to explain everything to me and he got our water back on quickly. That was very important as I am the sole caretaker for my disabled sister. Clean hot water is essential for her care. Brenden and Matt started removing ruined flooring while the plumbing work was in progress. They were patient and efficient and answered my many questions. Mark McMullan went out of his way to help me navigate through this stressful process and answered all my questions and even enlightened me about steps I didn’t know to ask about. These folks have helped make this unpleasant situation a little easier. Thank you Vines!

Landon was awesome. He was polite, friendly and informative!

Very pleased with my service. All went well and I will continue to work with Jayson

Very professional service. Provided options and explained everything. Would definitely recommend and use again

Great service. Friendly and helpful technician. Thank you!!

2/6/26 Jody Vines determined where pipes had burst & made required repairs and insulated new pipes. He determined there was a small hole in the skirting that allowed the wind to blow into the crawl space. He made a temporary patch to cover the hole. He recommended the water to be cut off at the meter when house is not occupied. Great customer service! 2/2/26 my neighbor heard water running at my house when she took her dog out around midnight. Snow on the ground and extreme cold. I called Vines for emergency service. Jody Vines was dispatched and turned off the water at the meter around 2am. He advised that most likely a pipe had burst under the house in the crawl space. I don’t live there. I live in Atlanta area. A friend will go there to check the interior. I will call Vines to schedule repair & insulate all plumbing in crawl space. Thankfully, I have a plumbing & HVAC service contract with Vnes. They always provide prompt and expert service. Hunter Vines came out to assess problem right away when I called for emergency after hours service 8/19/23 (1am). The water authority had turned off the water at the meter. Hunter turned the water on & found the leaking hose was the problem. The appliance is 17 years old so I decided to have it replaced even though only the hose was defective. Hunter & Andrew picked up new appliance & all components, removed the old appliance, installed new appliance with catch pan, plumbed & wired & turned water back on 8/19 by 5:30 pm. New appliance was installed in a temporary location until water damage restoration is complete but will place in designed area after restoration. They also hauled off the old appliance and components. Superb service! I was referred by my insurance agent, Greg Drennan, SC Farm Bureau, who is friends & networks with Rick Vines.

Problem with hvac system , technician Chris found the reason why quickly. New cell ordered & expect that to be the end of malfunctions. 04/24/26: Easy to have Vines rep Langdon service my A/C. Pleasant man & helpful

We loved Joey and Greg! They did a great job. Thank you!!

Excellent service, arrived quickly and got the issue fixed right away. Highly recommend

Kelly and Andrew came today to do the plumbing inspection. They were right on time and did an excellent job of inspecting everything and taking pictures of the connections. They were very friendly , polite and professional.

Ruben was very detailed and very professional. He did a very good job reviewing the water / plumbing system in our home. He had no major findings and made greatly appreciated recommendations for preventing potential system failures. Excellent person to work with.

Samuel moody is the best! You are fortunate to have Samuel on your team!I rate five stars

James Russel performed an air conditioning unit. He initially diagnosed issue and performed the followed up repair. James provided a detail description about the problem, researched possible causes prior to his arrival and offered recommendations upon his arrival for the repair. He’s explained in detail what other causes may have contributed to the problem. During the repair service James and his assistant identified other contributing factors and replaced those items as well. The service they provided was outstanding and of great quality. James took the time and effort to ensure the problem was resolved before leaving. I greatly appreciate the effort and professionalism that was displayed during the service.

Good service Craig was professional and explained how holo system work. Thanks

Kelly Hickman and Ben Harrelson from VINES did a fantastic job installing my new water heater. They were on time, professional, courteous, and left the work site completely clean. They were very helpful in explaining what needed to be known and offered their phone numbers if I never needed questions answered in the future. Manager “John” was my first point of contact and with his patience and expertise discussing my situation, I decided to choose Vines for my service. These gentlemen have made me a VINES customer for my future plumbing needs. Thank You John, Kelly, and Ben. Sincerely, Joe Panelli

Reuben did a great job and gave us many tips on our plumbing. He was very knowledgeable and thorough, explaining on everything he found during his inspection. I'd highly recommend him and Vines.

Landon was awesome. Very knowledgeable and courteous. He explained everything thoroughly when completed and even got along great with our dog. I would recommend him to anyone.

Our service tech Zakk was awesome. Very thorough informative and efficient. We’d have him back for any other plumbing needs.

Craig and Jake were easy to work with and they explained everything they were doing. They walked me through the process over the phone with kindness and patience.

Explained options and process to replace water heater. Was personable and thorough. Very nice technician.

Awesome and friendly service tech. Very through. Your company has taken very good care of all plumbing and hvac needs.

Everything was great. He stayed until my issues were resolved and all my questions were answered. I appreciate his courtesy and patience as I needed a lot of information as a newer customer.

I was so pleased with their personalities and work I would recommend them to anyone very nice job thank you so much we

Very knowledgeable and professional, highly recommended.

My technician was friendly, prompt and explained exactly what he did while he was here.

David was very thorough and professional. I highly recommend David at Vines.

Very professional. Explained everything and provided pictures of issues.

Very professional service. Provided options and explained everything. Would definitely recommend and use again

Ivan and his team were fantastic. Very knowledgeable and had our new system up and running on the second day. Would recommend Vines to our friends they did a great job.

Technician was great, professional, diagnosed the problem and solved it in a straight to the point matter.

Ruben did a great job. He was on time and described very well what he was going to do. He got the job done quickly and professionally and cleaned up when the job was completed.

My experience with Jonathan was professional, friendly, and very informative explained things to me that I was not previously aware of. He taught me something about what was important. and very easy to pick the right HVAC system for my home. I thought pricing was very fair and reasonable. I am looking forward to my future dealings with both Jonathan and Vines.