Platinum Promise Membership

When You’re in a Bind, Call Vines!

3486+ 5 Star Reviews

Give Us A Call

Our Platinum Promise

At Vines Heating & Air, Plumbing, Restoration, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership* is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Join Today

Schedule Service

Choose Your Protection Plan

Your “Peace of Mind” for HVAC and Plumbing Solutions!

Greatest Value

Platinum

PRO

$39.99/MONTH

$250 sign-up credit

$10 monthly Vines Bucks*

smartALEX Monitoring**

Included

HVAC & Plumbing Inspections

2 HVAC Visits + 1 Plumbing Visit

Service Charge

Emergency Service

Repair Discount

10%

Get Started

Platinum

PLUS

$24.99/MONTH

$150 sign-up credit

$5 monthly Vines Bucks*

smartALEX Monitoring**

Included

Inspections

1 HVAC Visit + 1 Virtual

Service Charge

$59

Emergency Service

$159

Repair Discount

10%

Get Started

Platinum

PROTECT

$9.99/MONTH

$100 sign-up credit

$5 monthly Vines Bucks*

smartALEX Monitoring**

Included

Inspections

1 Virtual

Service Charge

$79

Emergency Service

$179

Repair Discount

Get Started

Plus Access to our Seasonal Specials!

*Vines Bucks can be applied to your next major HVAC/plumbing expense. Terms apply.

**smartALEX Monitoring comes with 4 smartALEX sensors, monthly system health reports, and live chat with technicians

Join Vines Water Experts for Smarter Water Choices

Call Us Today

843-251-2540

489 Myrtle Ridge Dr
Conway, SC 29526

schedule@callvines.com

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Platinum Promise
Membership

Our Platinum Promise Membership Benefits Include:

SmartALEX Early Detection System

Waived Service Charge

HVAC Inspections & Cleanings

Plumbing Inspections & Heater Flushes

Discounts & Savings!

Bind Bucks: Credits for Repairs / Replacements

Plans Start at Just $9.99/mo

Don’t wait any longer to save big!

Ways We Can Help

Your "Peace of Mind" for HVAC & Plumbing Solutions!

At Vines, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Why wait when you can secure the well-being of your home right now? Become a Platinum Promise Member today and start enjoying the many benefits that come with being part of our exclusive family.

Join Today

Schedule Service

Round-the-Clock Service

Introducing SmartAC Health Monitoring

Stay ahead of HVAC issues with real-time monitoring and insights from SmartAC Health Monitoring. Powered by SmartAC.com, this service helps you maintain a healthier, more efficient system with ease.

Join Today

Testimonials

See What Our Satisfied Customers Have To Say

3486+ 5 Star Reviews

I was very happy with Ruben. He was very professional and knowledgeable. He explained everything he was doing. Very personable as well. All around great guy!

Gavin Furino

4 days ago

Landon and Patrick were great. Explained everything. Helps me with app also.

William Lamm

4 days ago

Ruben was amazing! He was thorough and explained everything in detail.

Larry Obeda

4 days ago

Came on time. Very helpful and explained everything to me

Jennifer Mccann

5 days ago

Very professional and knowledgeable!

Roberta Pysher

5 days ago

Jody and Greg were polite, courteous and informative. Very professional. And got the job done.

Laure Woolverton

5 days ago

So far my dealings have been way beyond my expectations. I got an estimate for an HVAC replacement. Keith was truly thorough, patient, and professional in providing information in a way that I could understand. He was patient in answering question. He provided more than I expected for an estimate. I haven't decided on a contractor to do the work, yet, so I can't comment on any other elements of Vines.

Joe M

5 days ago

Jayson looked into a warning given by sensors in out attic. This is during g our cold snap in January. I was a verification that there is no problem. He also reinvestigated a recurring sound problem and gave us information regarding what to do so it doesn’t continue. Today he replaced out thermostat, he freely shared the entire process and set it up on the app, making sure we understood all the I d and outs. We appreciate him!

Nancy Burns

5 days ago

Quick, knowledgeable and professional. Would recommend.

Chris & Leslie Hunt

5 days ago

Sean was great. On Friday Sean and Alex rerouted our hvac lines to accomadate our remodeling project. As usual, service always top notch. Joe D

Joe Dalesandro

5 days ago

This was a maintenance check on the tankless hot water system. The technician was great. Very thorough and knowledgeable m. He checked everything about our system and answered all our questions. Would highly recommend this service!

Peggy Eagle

6 days ago

Offered alternative option for a tankless water heater that will service our home

Carlos Sastre

6 days ago

Sean was amazing. Very knowledgeable and friendly! Will definitely use his service again!

Patricia Glover

6 days ago

Joe M

6 days ago

Very professional and knowledgeable !

Lydia Cruz

6 days ago

Landon Rhodes solved the problem and set in motion the repair issue

Ted Beck

1 week ago

How pleasant to speak with Jenn Thompkins and Hannah Cole of Vines ... very personable and helpful when setting-up appointments within the terms of the contract I have with Vines. KUDOS!