Platinum Promise Membership

When You’re in a Bind, Call Vines!


3539+ 5 Star Reviews

Give Us A Call

843-251-2540

Our Platinum Promise

At Vines Heating & Air, Plumbing, Restoration, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership* is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Choose Your Protection Plan

Your “Peace of Mind” for HVAC and Plumbing Solutions!

Greatest Value

Platinum

PRO

$39.99/MONTH
$250 sign-up credit
$10 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • HVAC & Plumbing Inspections
    2 HVAC Visits + 1 Plumbing Visit
  • Service Charge
    $0
  • Emergency Service
    $0
  • Repair Discount
    10%
Platinum

PLUS

$24.99/MONTH
$150 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 HVAC Visit + 1 Virtual
  • Service Charge
    $59
  • Emergency Service
    $159
  • Repair Discount
    10%
Platinum

PROTECT

$9.99/MONTH
$100 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 Virtual
  • Service Charge
    $79
  • Emergency Service
    $179
  • Repair Discount
    0%
Plus Access to our Seasonal Specials!
*Vines Bucks can be applied to your next major HVAC/plumbing expense. Terms apply.
**smartALEX Monitoring comes with 4 smartALEX sensors, monthly system health reports, and live chat with technicians
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Platinum Promise
Membership

Our Platinum Promise Membership Benefits Include:

  • SmartALEX Early Detection System
  • Waived Service Charge
  • HVAC Inspections & Cleanings
  • Plumbing Inspections & Heater Flushes
  • Discounts & Savings!
  • Bind Bucks: Credits for Repairs / Replacements

Plans Start at Just $9.99/mo

Don’t wait any longer to save big!
Ways We Can Help

Your "Peace of Mind" for HVAC & Plumbing Solutions!

At Vines, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Why wait when you can secure the well-being of your home right now? Become a Platinum Promise Member today and start enjoying the many benefits that come with being part of our exclusive family.
Round-the-Clock Service

Introducing SmartAC Health Monitoring

Stay ahead of HVAC issues with real-time monitoring and insights from SmartAC Health Monitoring. Powered by SmartAC.com, this service helps you maintain a healthier, more efficient system with ease.
Testimonials

See What Our Satisfied Customers Have To Say

3539+ 5 Star Reviews

Great 6 month matinence check
Jack Cino
2 days ago
Had a water leak on Saturday. Called them a they were here within an hour and fixed my problem promptly. Would definitely recommend them
Jimmy
2 days ago
Great customer service !!
Nina Runion
3 days ago
Keith was great Quoted me a price before we started. We are very pleased with him and Vines.
John Kern
3 days ago
Vines helped us tremendously! Great service! Awesome Technicians!
Julie Cios
3 days ago
Nick was quick to find the problem. Everyone with Vines has been great
Donna Briglia
3 days ago
The instillation of our Halo water purification system in our condo in Myrtle beach was in the capable hands of Keith Valley. The job went smoothly but a catastrophe happened when Vines went to empty the tub. All the water poured out of the wall in the floor below in the kitchen. Here, the cast iron waste pipe gave out. Vines restoration company came out to the rescue and ameliorated the damage. Thank you Keith and the Restoration team captained by Darren Knapper.
Deborah Hughes
3 days ago
Jody was great! Did a thorough job and was very knowledgeable! A+++ service!
John Lawrence
4 days ago
He was absolutely wonderful very helpful very informative.
Michelle Harrill
4 days ago
Bob was the technician that serviced my hvac system today. Amazing young man, knowledgeable, professional, polite and thorough. I would recommend him to anyone!
Karen Malinowitz
4 days ago
Joe was professional and personable! Appreciate his efforts to repair my shower leak.
Mindy Pappas - Noll
4 days ago
Craig was very personable and explained everything thoroughly. Very respectful and courteous.
Bruce Shively
4 days ago
Thank you Bob for servicing our unit today.
Irene Greaker
5 days ago
Joe was very professional and answered all of my question highly recommend Vines !
Charlie Greco jr
5 days ago
Pleasant, through and knowledgeable.
Marybeth Helenek
6 days ago
Jody great guy smart tec told me all I wanted to know just can't see paying 800 for a garbage disposal at this time
Bill Della Pesca
6 days ago
Nick did a fantastic job installing our kitchen faucet. He was efficient, courteous and professional through the entire process. Our faucet looks amazing and works perfectly, I love it!! Thank you so much for everything Nick!!!
Stacey LaChance
6 days ago
Saturday morning we had a water intrusion impacting a bathroom, two bedrooms, three closets & a hallway. I immediately shut the water off at the curb four hours before we had to leave for our (last) flight to Latrobe Pa. I made my first call to Vines from there at 10:30 Monday morning. The next day, at 8:00 AM Tuesday three vans arrived at our home at the Southwood residence in Myrtle Beach with five technicians coming into our home & we were not there! By 4 PM that day, after much work safely moving furniture & personal belongings the cause of the water leak was found & repaired. We drove back down (Spirit was done) that same day & were greeted by Mark, Shawn, Josh, Joey & Jake. Seeing the interior of our home at that part of the process with walls cut away was very hard but these gentlemen immediately provided the expertise & confidence in their work to answer all of our questions & calm our anxieties! We are far from completion but we feel confident that we made the right call! We called VINES! We also credit Jenna, who answered our first call, with being compassionate while calming us through our very stressful time!
Richard Lander
6 days ago
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