Community Outreach

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3749+ 5 Star Reviews

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843-251-2540Plumbing/HVAC

Giving Back Where It Matters Most

Our Commitment

Welcome to Vines, where our commitment to making a positive impact on the lives of individuals and families in our community is at the heart of everything we do. Our multifaceted approach to giving back is a reflection of our unwavering dedication to those who rely on us, encompassing a wide range of initiatives that touch the hearts of many.

Key Community Outreach and Charity Events

1800 Boardup/VSD

Our partnership with 1800 Boardup and the Victims Service Department (VSD) stands as a shining example of our commitment to serving our community. We provide housing, food, clothing, and essential goods to fire victims, while also extending a helping hand to our brave firefighters. Boarding up homes to protect assets and belongings demonstrates our dedication to safeguarding the well-being of our community members.

Supporting Our Wounded Warriors (SOWW)

Our involvement with SOWW reflects our deep appreciation for the sacrifices made by our wounded warriors. We are honored to stand by those who have given so much for our freedom.

Night to Shine

By participating in Night to Shine, we demonstrate our commitment to making prom night a memorable and inclusive experience for individuals with special needs. This initiative spreads joy and inclusivity throughout our community.

Fellowship of Christian Athletes (FCA)

Our partnership with FCA allows us to foster positive values and character development in young athletes, contributing to the moral fabric of our community.

Meals on Wheels

Our involvement with Meals on Wheels underscores our dedication to ensuring that vulnerable and homebound individuals receive nutritious meals and companionship, enhancing their quality of life.

Heart to Serve Single Mothers/Widows/Foster Parents

We go above and beyond by offering discounts and even full donations to single mothers, widows, and foster parents, easing their financial burdens.

Vehicle Donations

Our generosity extends to providing multiple cars to members of our community in need, offering a lifeline and enhancing their mobility and independence.

Innovative Marketing Campaigns (e.g., our Big Game Promo)

We not only support individuals directly but also utilize creative marketing campaigns to further our mission of community support. For example, we gave away a quarter of a million dollars worth of HVAC units in 2023 during our Big Game Promo and plan to do it again during the upcoming SuperBowl.

Employee Well-being

Our commitment to our staff is exemplary. Initiatives such as breakfasts, birthday celebrations, and recognition of hire anniversaries foster a positive work environment and staff morale.

Supporting Employees in Times of Need

Our commitment extends to our employees in times of personal hardship. For example, we purchased and installed an HVAC unit for an employee who experienced a personal loss.

Disaster Relief Efforts

We contributed 3,000 meals a day for two weeks during Hurricane Florence, and the active involvement of owners Stacey and Rick Vines in storm recovery efforts reflect our dedication to helping communities in times of crisis.

Christmas Partnerships

During the holiday season, we collaborate with Food Lion to distribute turkeys to families in need, spreading warmth and joy during Christmas.

Adopt-a-Child Program

Partnering with local schools to “adopt” multiple children during Christmas showcases our commitment to ensuring that every child experiences the magic of the holiday season.

Which Service Can Our Team Help You With?

Heating Services

Cooling Services

Plumbing Services

Water Damage

Drain Services

Mold Growth

Testimonials

See What Our Satisfied Customers Have To Say

3749+ 5 Star Reviews

Sandro was very through and polite. Answered my questions Cleaned my tankless water heater and adjusted the temperature. Checked all the water pressure and valves for leaking. Feel confident in his service to my home.

Susan Moore

2 days ago

The customer service was great from my initial phone call to the technician. They were here within the hour and fixed my plumbing problem!!

Diana Branch

2 days ago

You have a bunch of great guys always so polite and explain everything they do

Patty Monaghan

2 days ago

We had an issue with our AC, and Vines happened to be in the area. We asked if they could come take a look, and within minutes, the technician had contacted the office and we received a call.
Ted came out and spent several hours thoroughly troubleshooting the problem and making sure everything was working properly. He even contacted his supervisor, Rob, to help determine the best solution. In the end, they got our air conditioner fixed, and we truly appreciated that they were honest and fair with us—we never felt like we were being taken advantage of.
Ted and the entire team were friendly, professional, and kept us informed throughout the entire process. It's refreshing to have a company that genuinely cares about doing the job right.
Hopefully, we won't need AC service again anytime soon, but if we do, Vines will absolutely be our first choice. Highly recommend!

Robinostek Robin

3 days ago

Matt did a great job, he was very thorough.

W A

3 days ago

Great company all their workers are very professional. Right on time and did quality work . He was very respectful of our property .

Debra Fortuna

4 days ago

Technician showed up within hours quoted. Very pleasant, explained what he was going to do. Finished in reasonable time, and told me condition of system, everything good. Thanks!!

Geoff Crosley

5 days ago

Mohammed was very meticulous and did a thorough job explaining what he was doing and why. He shared the results and I am very pleased with his service! 5 stars!!
Nicki

Nicki Cooper

5 days ago

Joey and Sandro were professional, polite, and patiently explained the process to replace my main round water valve with an updated lever. They had to coordinate with my building’s maintenance team to drain the pipe. Then they hooked up the water line for my new refrigerator location. Thank you!

Mary Herbert

5 days ago

Hands down the best
Hunter was so good and I will ask for hunter only and Jonathan was very good and explain everything to us and you guys will have my business forever

Chris Shawver

6 days ago

Bob was excellent, very professional and really polite. He explained everything he did so understand the system.

Sandro is very thorough and did a great job. He inspected all our plumbing and made suggestions that I can see us doing in the future.
He is very professional and has a good personality.

Don

6 days ago

In 1 word, FANTASTIC!!!

Douglas Smith

6 days ago

Nick responded after hours promptly. He was professional and courteous and quickly made the necessary adjustments to the hot water gas regulator to get the hot water heater working properly.

Greg L

1 week ago

In 1 word, FANTASTIC!!!

Douglas Smith

1 week ago

Came on time. Very helpful and explained everything to me

Jennifer Mccann

1 week ago

A thank you to Vine's and their technician Kelly Hickman for completing our annual plumbing inspection. Along with the thorough inspection and hot water heater flush, Kelly was able to fix a leak the same day and address some other plumbing issues before they got worse and would then require another appointment. Thanks Kelly for being on top of things for us!