Community Outreach

We had second floor clog that caused the washer to flood the upstairs bathroom and water went through the kitchen ceiling below. John came out on a Sunday afternoon and took care of the clog. We needed to mitigate the damage, so Brenden and Ruben started working on removing damaged materials and setting up drying equipmen. They documented everything throughout the process for insurance purposes. Mark also stopped by to get more information for mitigation and insurance purposes. So, far we are very happy with the the services they have provide from multiple departments. Nick and Ruben also previously readjusted our tankless water heater mount we were well satisfied with that work as well, which is why we called for our current issues.

Vines is always responsive and on time otherwise they communicate status. This is my second time working with Craig. He is always professional and great communicator. I have been a General Contractor for 40 years. I wish more of my mechanical contractors and their staff operated like the Vines Team . If Craig is uncertain about something he calls in for support to check on any options that he may not have considered when troubleshooting. Solid technician. Vines is still working on options to fix my issue due to a part shortage but I am comfortable that they will find a temporary or permanent fix quickly. Enjoyed working with him and the entire team.

Mr Valley was professional & knowledgeable about our AC/Heat wall unit. He provided a quick estimate & scheduled an installation date. Two technitians expertly installed our in wall HVac unit. They were professional & efficient.

We can't say enough about Ruben's efforts and professionalism in resolving our distressful situation. We had a pipe break flooding our second floor condo. Ruben arrived shortly after we called Vine's for a plumber to make the necessary repair. It was a difficult task due to the nature of the old plastic piping, but Ruben worked diligently until the job was done. We couldn't be happier with the work done.

My Husband and I went to the Home Show last week and we talked to Landon about getting a service for our ac and heating system. Our house is only 3 years old but we wanted to make sure everything was good. He found no cutoff switch and other things wrong that our builder did see to do. Landon fix everything so we would not have any other issues. He was kind and professional and understanding. Also I need to mention his partner Reuben also descale our hot water unit and found things that was not completed when we had someone come out an did it for us a few months ago. Thanks to Landon and Reuben we feel so much better in our decision to go with Vines Heating and Air. Thanks so much for your help!!!

Professional and efficient pricey but worth it

Mike and Jake did a great job

Hello there, Thank you for your expedient services. You have done a LOT of work for us and we appreciate it. My only criticism would be that Michael, your representative, told me that the 'hydro-irrigation machine' would be an extra $600. Bit of a difference from $836. Know that I signed my name but will be honest to say that I did not see an itemized bill. I was handed a cell phone and asked to sign on a 'signature page.' Please know I'm not making a big gripe. Michael was great, cordial and informative. You guys are always prompt and get the job done. Of course, this was more expensive than I wanted it to be but, isn't it always? Thanks again for all you guys do. Best, Tony Jenzano

Answered all my questions regarding water filtration system.

Ruben Aguirre came today and he was polite and thorough. He did the annual plumbing inspection, gave us estimates, and showed us where we could improve our systems. He was wonderful and appreciated his service.

Michael and Jake were a great help fixing our plumbing issue. Always fast and reliable.

Keith was punctual and very knowledgeable and polite. I only had estimate. Thanks

My HVAC needs to be replaced. Vines is the only company I could find willing to work with my insurance. Jonathan and Dylan went above and beyond to communicate with the insurance people. I am impressed with their professionalism, courtesy, respect and patience working with me.

Jace Jones was very professional and courteous. He explained our new system to us clearly. Installation was easy. He helped us set up our phones to monitor the system and we are good to go. Nice young man.

Zakk was great today. He went above and beyond with our service and even told us one that we didn’t need. It’s so nice to work with honest people who do a great job.

Keith was great
Quoted me a price before we started. We are very pleased with him and Vines.

Great customer service. Was able to get an appointment the same day. Roy was very professional and knowledgeable. Overall a great experience.

Roy was on time, professional and solved our issue quickly. Highly recommend!