Platinum Promise Membership

When You’re in a Bind, Call Vines!

3685+ 5 Star Reviews

Give Us A Call

Our Platinum Promise

At Vines Heating & Air, Plumbing, Restoration, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership* is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Join Today

Schedule Service

Choose Your Protection Plan

Your “Peace of Mind” for HVAC and Plumbing Solutions!

Greatest Value

Platinum

PRO

$39.99/MONTH

$250 sign-up credit

$10 monthly Vines Bucks*

smartALEX Monitoring**

Included

HVAC & Plumbing Inspections

2 HVAC Visits + 1 Plumbing Visit

Service Charge

Emergency Service

Repair Discount

10%

Get Started

Platinum

PLUS

$24.99/MONTH

$150 sign-up credit

$5 monthly Vines Bucks*

smartALEX Monitoring**

Included

Inspections

1 HVAC Visit + 1 Virtual

Service Charge

$59

Emergency Service

$159

Repair Discount

10%

Get Started

Platinum

PROTECT

$9.99/MONTH

$100 sign-up credit

$5 monthly Vines Bucks*

smartALEX Monitoring**

Included

Inspections

1 Virtual

Service Charge

$79

Emergency Service

$179

Repair Discount

Get Started

Plus Access to our Seasonal Specials!

*Vines Bucks can be applied to your next major HVAC/plumbing expense. Terms apply.

**smartALEX Monitoring comes with 4 smartALEX sensors, monthly system health reports, and live chat with technicians

Join Vines Water Experts for Smarter Water Choices

Call Us Today

843-251-2540

489 Myrtle Ridge Dr
Conway, SC 29526

schedule@callvines.com

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Which membership are you interested in?

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Platinum Promise
Membership

Our Platinum Promise Membership Benefits Include:

SmartALEX Early Detection System

Waived Service Charge

HVAC Inspections & Cleanings

Plumbing Inspections & Heater Flushes

Discounts & Savings!

Bind Bucks: Credits for Repairs / Replacements

Plans Start at Just $9.99/mo

Don’t wait any longer to save big!

Ways We Can Help

Your "Peace of Mind" for HVAC & Plumbing Solutions!

At Vines, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Why wait when you can secure the well-being of your home right now? Become a Platinum Promise Member today and start enjoying the many benefits that come with being part of our exclusive family.

Join Today

Schedule Service

Round-the-Clock Service

Introducing SmartAC Health Monitoring

Stay ahead of HVAC issues with real-time monitoring and insights from SmartAC Health Monitoring. Powered by SmartAC.com, this service helps you maintain a healthier, more efficient system with ease.

Join Today

Testimonials

See What Our Satisfied Customers Have To Say

3685+ 5 Star Reviews

Ben showed up after hours and busted his hump to ensure my family was taken care of. Hats off to Ben Harrelson and the Vines team for getting it done! Thank you!

Johnny Cape

2 days ago

Very nice and respectful, explained everything to me.

Jane Salyer

3 days ago

Friendly, efficient, knowledgeable, explained everything, plus gave us many helpful tips. We are so 🙏 grateful. Jody and Craig are awesome!
Sharon and Skip Shipley.

Sharon S

3 days ago

Our hot water heater went out with a house full of guests and Jody came the next morning and got us squared away in a jiffy! Good guy and great service, highly recommend Vines!

Bill Isemann

4 days ago

The HVAC service man and the plumbing service man showed up. They were very nice and courteous. They explained exactly what they were doing. I would definitely recommend Vines.

Betty Hawke

4 days ago

We had a last minute emergency and ended up needing a whole toilet replaced. They were on time, very knowledgeable, never tried to over sell but aware of all options, and they kept in constant communication throughout the process. We highly recommend both Craig and Jake at Vines. We are very appreciative.

Natalie Cesario-Beck

4 days ago

the tech Joe responded almost immediately after my call. his initial diagnosis seemed thorough and fair. what turns out to be a building issue and not necessarily our issue, Joe was professional and explain to us the gravity of the repairs needed regardless who is responsible.

J M

5 days ago

The technician (Ben) from Vines did an outstanding job fixing my plumbing issue. He explained everything in detail and what my options were. I couldn’t be happier with my choice of using Vines for my plumbing and HVAC needs.

Ken Maynor

5 days ago

Bob was wonderful and polite my husband and I are happy with the services provided, my husband also likes that your company hires Horry Georgetown Tech Students.

Tarsha Aird

5 days ago

The HVAC service man and the plumbing service man showed up. They were very nice and courteous. They explained exactly what they were doing. I would definitely recommend Vines.

Betty Hawke

6 days ago

On time and explained everything so I could understand.
Fix the problem the first time

Janet Paraskeva

7 days ago

One of the best experiences I’ve ever had in the world of appliance and home repairs. Ben, was our service professional. He was courteous, efficient, and took his time to explain everything he was doing. He even gave me advice on how to make these issues we were having not happen in the future. This is one phone number I’m not losing, because Lord knows it’s hard to find someone that you can trust, especially for things that I’m not familiar with myself. Thank you, Vines.