Platinum Promise Membership

When You’re in a Bind, Call Vines!


3471+ 5 Star Reviews

Give Us A Call

843-251-2540

Our Platinum Promise

At Vines Heating & Air, Plumbing, Restoration, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership* is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Choose Your Protection Plan

Your “Peace of Mind” for HVAC and Plumbing Solutions!

Greatest Value

Platinum

PRO

$39.99/MONTH
$250 sign-up credit
$10 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • HVAC & Plumbing Inspections
    2 HVAC Visits + 1 Plumbing Visit
  • Service Charge
    $0
  • Emergency Service
    $0
  • Repair Discount
    10%
Platinum

PLUS

$24.99/MONTH
$150 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 HVAC Visit + 1 Virtual
  • Service Charge
    $59
  • Emergency Service
    $159
  • Repair Discount
    10%
Platinum

PROTECT

$9.99/MONTH
$100 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 Virtual
  • Service Charge
    $79
  • Emergency Service
    $179
  • Repair Discount
    0%
Plus Access to our Seasonal Specials!
*Vines Bucks can be applied to your next major HVAC/plumbing expense. Terms apply.
**smartALEX Monitoring comes with 4 smartALEX sensors, monthly system health reports, and live chat with technicians
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Platinum Promise
Membership

Our Platinum Promise Membership Benefits Include:

  • SmartALEX Early Detection System
  • Waived Service Charge
  • HVAC Inspections & Cleanings
  • Plumbing Inspections & Heater Flushes
  • Discounts & Savings!
  • Bind Bucks: Credits for Repairs / Replacements

Plans Start at Just $9.99/mo

Don’t wait any longer to save big!
Ways We Can Help

Your "Peace of Mind" for HVAC & Plumbing Solutions!

At Vines, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Why wait when you can secure the well-being of your home right now? Become a Platinum Promise Member today and start enjoying the many benefits that come with being part of our exclusive family.
Round-the-Clock Service

Introducing SmartAC Health Monitoring

Stay ahead of HVAC issues with real-time monitoring and insights from SmartAC Health Monitoring. Powered by SmartAC.com, this service helps you maintain a healthier, more efficient system with ease.
Testimonials

See What Our Satisfied Customers Have To Say

3471+ 5 Star Reviews

He was very intelligent he know exactly how to fix the problem he exceeded my expectations
David Bennett
3 days ago
Jayson Katerinis came to our house today and completed the spring A/C check-up. He was very knowledgeable, professional, and personable, and most importantly upffront & honest with us. Keep up the great work and keep representing Vines.
Rob Walls
3 days ago
Great experience! Sam was friendly, well prepared, thorough in his explanation of our options, and quickly resolved our issue.
Heather Grant
4 days ago
We have used Vines several times. We find them very professional and dependable.They are friendly and take the time to explain things to us. A recent example of this is Wesley Fowler, who did a great job setting us up with sensors to alert if there are problems for our units. When you are in a bind, do not hesitate to call Vines.
Keith Mousley
4 days ago
Very personable EASY to work with Very accommodating and professional Zack Ben Greg We're all great!!
James Sullivan
5 days ago
Kelly did a great job very pleased with everything he did
Wayne Joyce
6 days ago
On time and great service. Highly recommend Vines !!!
Claude Floyd
6 days ago
Landon and Patrick were at our home installing a new Carrier unit for several hours. We appreciate their hard work and dedication to solving our AC issue. They are a true value the the Vines team.
Ted Beck
6 days ago
Michael assessed & handled the issues we had professionally & quickly. Ty for the quick response to our emergency issues.
Donna Chandler
7 days ago
We have use Vines Plumbing over the years for a variety of things from a new hot water heater, installing new toilets and dishwasher and most recently to install two new faucets and a shower. Before they started the work they inspected the water connections under all the sinks. They found some issues that needed to be addressed. They could hardly turn off the water valve as it was so corroded. They also found the intake pipes were corroded. Since our condo is 20 years old and after seeing the condition of the valves and pipes, we decided to have everything replaced. It really was problem waiting to happen. However, there was NO pressure from them to do so. They did a great job as always. Cleaned up everything and checked to make sure there were no leaks. They were here 5 hours and never took a break.
Susan Mandarino
7 days ago
I’m very happy Hunter was sent to work on my plumbing. He was very knowledgeable and very friendly and did an excellent job! If I have to call Vines again I will ask for him specifically
Sheri Sims
7 days ago
I called with an emergency water leak. vines responded within 2 1/2 hours and promptly took care of the issue
colets23
7 days ago
Vines installed a new hot water heater. Every job is unique and as such there were minor issues which Vines was diligent about fixing. I feel good about calling them back if I have any plumbing issues in the future. Zakk was our technician, he was professional and did a great job.
JM L
1 week ago
We originally contacted Vines looking for a quote for a tankless water heater. Nick Ryan was the technician who came out and he was awesome! He checked our current hot water heater, noting the expansion tank wasn’t working which I why our hot water was so limited. We discussed electric tankless, gas (propane) tankless, fixing our current hot water heater, and the Essency water tank. Nick answered all our questions, and was happy to go into detail explaining our options. He was knowledgeable, detailed, and overall a very personable and friendly guy! Ultimately we decided on the Essency water tank and could not be happier! This thing is amazing! Installation went smoothly and quickly, and the Essency is a great looking unit…. We love that we can control it through an app to change temperature or boost it if we have guests in town and need more hot water. We were super impressed with Vines and would recommend them to anyone in a heartbeat! Big thanks to Nick for being an expert technician who is super knowledgeable and an absolute pleasure to work with.
Jen Merrill
1 week ago
Jody & Ben were very professional and thorough and went above and beyond our expectations! They are excellent service technicians and resolved all 3 of our plumbing issues.
James Davis
1 week ago
James was very professional and listened to my concerns and addressed them with reasonable quote options. Highly recommend James and Vines for your HVAC needs.
Diane Russell
1 week ago
What a pleasant young man. Timely, efficient, and courteous. He had the correct parts and explained everything.
Paula Mood
1 week ago
I called with an emergency water leak. vines responded within 2 1/2 hours and promptly took care of the issue
colets23
1 week ago
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