Platinum Promise Membership

When You’re in a Bind, Call Vines!


3395+ 5 Star Reviews

Give Us A Call

843-251-2540

Our Platinum Promise

At Vines Heating & Air, Plumbing, Restoration, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership* is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Choose Your Protection Plan

Your “Peace of Mind” for HVAC and Plumbing Solutions!

Greatest Value

Platinum

PRO

$39.99/MONTH
$250 sign-up credit
$10 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • HVAC & Plumbing Inspections
    2 HVAC Visits + 1 Plumbing Visit
  • Service Charge
    $0
  • Emergency Service
    $0
  • Repair Discount
    10%
Platinum

PLUS

$24.99/MONTH
$150 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 HVAC Visit + 1 Virtual
  • Service Charge
    $59
  • Emergency Service
    $159
  • Repair Discount
    10%
Platinum

PROTECT

$9.99/MONTH
$100 sign-up credit
$5 monthly Vines Bucks*
  • smartALEX Monitoring**
    Included
  • Inspections
    1 Virtual
  • Service Charge
    $79
  • Emergency Service
    $179
  • Repair Discount
    0%
Plus Access to our Seasonal Specials!
*Vines Bucks can be applied to your next major HVAC/plumbing expense. Terms apply.
**smartALEX Monitoring comes with 4 smartALEX sensors, monthly system health reports, and live chat with technicians
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Platinum Promise
Membership

Our Platinum Promise Membership Benefits Include:

  • SmartALEX Early Detection System
  • Waived Service Charge
  • HVAC Inspections & Cleanings
  • Plumbing Inspections & Heater Flushes
  • Discounts & Savings!
  • Bind Bucks: Credits for Repairs / Replacements

Plans Start at Just $9.99/mo

Don’t wait any longer to save big!
Ways We Can Help

Your "Peace of Mind" for HVAC & Plumbing Solutions!

At Vines, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.

Why wait when you can secure the well-being of your home right now? Become a Platinum Promise Member today and start enjoying the many benefits that come with being part of our exclusive family.
Round-the-Clock Service

Introducing SmartAC Health Monitoring

Stay ahead of HVAC issues with real-time monitoring and insights from SmartAC Health Monitoring. Powered by SmartAC.com, this service helps you maintain a healthier, more efficient system with ease.
Testimonials

See What Our Satisfied Customers Have To Say

3395+ 5 Star Reviews

Very professional . All of my questions were answered and I am very happy with our air scrubber system. Thanks
Dave Hughes
1 day ago
Professional,efficient and very personable put up with questions with a smile on his face lol
Gary Peluso
1 day ago
We recently had problems with our factory installed water heater. Which was manufactured by Rheem. Vines came out, diagnosed the problem, contacted Rheem, made arrangements to fix our problem. I suggested that Rheem use Vines for our repairs. We were set up at Riverfest last year as a vendor. My husband went to get food, came back, reported Vines Heating and Plumbing, was actually praying in a circle around their set up. The whole team has been wonderful to work with. Rick Vibe owner, actually contacted me, help me through the process, more then once. I talked to him, day and night. Rick actually prayed with me over the phone, with some family illness and death of my brother in law. How many companies do you see doing this? Providing this high level of service?? It’s pretty much unheard of in the Myrtle Beach/ Conway area.
CATHY jOHNSON
1 day ago
Very knowledgeable and helpful.
Paul Nolan
2 days ago
Mr Valley was professional & knowledgeable about our AC/Heat wall unit. He provided a quick estimate & scheduled an installation date.
phil jepson
2 days ago
Rueben and Jody Vines came out to replace my halo and reroute pipes. This worked perfectly. These two were very helpful and honest. Vines is my 1st call when I need help.
They kept us informed on progress and everything working great. Super guys to work with.
Penny Cortez
2 days ago
Eric was very professional and educated about all types of plumbing !
Lydia Cruz
2 days ago
Rob did a great service on our HVAC system today. We feel so much better because he thoroughly checked everything and gave us a few ideas on how to improve the system, all while being kind and professional. We are so grateful he came out and so happy to be Vines customers.
Michelle Verbage
3 days ago
Landon was polite, professional and informative. He is also very knowledgeable within his field. Thank you very much Landon! We look forward to working with you again.
Sargio
3 days ago
We had Vines come out and our experience was exceptional. The plumbers were Joshua Paduani and Xavior Pregenzer.They installed 3 new toilets for us. They kept us informed when they would be arriving and demonstrated excellent customer service.
They did a great job! I would highly recommend both men!
Mary Maeser
3 days ago
Very friendly and knowledgeable. Highly recommend
Steven Everidge
3 days ago
Craig did a great job quickly identifying and fixing our vibrating pipe problem. He was very personable as well. We were very pleased with this service and quickly Vines responded to our need.
Donald Pothier
4 days ago
Very happy with David and his service today! Great guy and very knowledgeable
Mark West
4 days ago
Craig and Aaron did a wonderful job installing a Halo filtration system informative knowledgeable friendly and skilled
Sabrina Smith
4 days ago
This is such a great company with the most amazing, caring, knowledgeable and kind employees. From the moment I made the first call for service to the end when Craig was driving out the driveway. I am forever grateful not just for the quick response and repairs but also for the kindness that was shown during the whole process! Thank you!!!
Lynne Bell
4 days ago
Michael was great to work with, explained what he was doing, very friendly and respectful. Will call these folks for all future plumbing needs!
Ed Fuqua
5 days ago
Nick came to replace a bathroom faucet and did an excellent job. He is very knowledgeable and very good at answering any questions we had. He went over everything and helpful with any problems we would have.
Vincent Lala
5 days ago
Sam was a very nice young man.
His work and clean up was great.
I would have him do all my plumbing
Again.
Linda Campbell
6 days ago
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