Platinum Promise Membership
When You’re in a Bind, Call Vines!
3738+ 5 Star Reviews
Give Us A Call



The Platinum Promise
At Vines Heating & Air, Plumbing, Restoration, we understand the importance of a reliable and efficient home environment. Our Platinum Promise Membership* is designed to offer you a comprehensive solution for all your HVAC and plumbing needs. We’re committed to ensuring your peace of mind by providing a range of great options that help you deal with emergencies, maintain system safety, and save money in the long run.x2
HVAC Maintenance Visits
Spring tune-up & cleaning, fall heating checkx1
Plumbing Maintenance Visit
Water evaluation, heater flush, drain clearingOur Prevention Promise
Maintenance That Makes a Difference!
As a Platinum Customer we maintain your home's comfort with two HVAC Maintenance visits and a complimentary Plumbing Maintenance visit.Routine maintenance helps catch small issues early, before they become big problems and you're in a bind. Our goal is to protect your home, your comfort, and your wallet.
One plan. Every promise.
The Platinum Promise replaces guesswork with a schedule. Add coverage for more systems whenever you need it.The Platinum Promise
$19.99 /month
Covers 1 HVAC SystemAnnual home maintenance, billed monthly
Our Platinum Promises...
Prevention
2 Premium Tune Ups, plus 1 Plumbing Inspection, Water Heater Flush and Tub/Shower Drain Cleaning.Protection
$0.00 Service Fee and 10% off service needs.Priority
Priority scheduling and a Front-of-the-Line Customer experience when you need us most.
Your Membership Includes
Two HVAC tune-ups
Spring cooling and fall heating visits, scheduled for you.Plumbing inspection
A complimentary visit with a full water evaluation.Water heater flush
Tank or tankless, included with your plumbing visit.$0 service fee
No diagnostic charge when you need us out.10% off services
Member pricing on repairs all year long.Front-of-the-line
Priority status when the schedule fills up.Optional Add-Ons
Customize Your Promise
Upgrade your comfort and protection with these optional add-ons.
Additional HVAC system or mini split
Add another HVAC system or mini split to your coverage.$5 /month each

Generator maintenance (residential)
Replace engine oil and filter, replace air filter and spark plugs, inspect battery, test operations and wiring.$30 /month each

Peace of mind with SmartAC
SmartAC monitoring helps us keep an eye on your comfort between visits.- SmartAC Monitoring
- Performance Alerts
- App Access
- Appointment Scheduling
- Earn and Track $5/Bind Bucks
- Order Replacement Filters
$15 /month each
Join Vines Water Experts for Smarter Water Choices
What You Can Expect During Your Maintenance Visits
Our expert technicians follow a detailed process to ensure your systems run safely, efficiently, and reliably.HVAC Maintenance Visit
Comfort. Efficiency. Peace of Mind.
Our comprehensive HVAC tune-up helps to extend the life of your system, improve performance, and prevent costly breakdowns, especially when you need it most.
Spring tune-up & cleaning
Fall season tune & check up
What we'll check during our visit
- Inspect & Clean Condenser Coils
- Inspect & Clean Evaporator Coils
- Check Refrigerant Levels & System Pressures
- Inspect & Clear Condensate Line and Drain Pan
- Inspect All Electrical Connections & Tighten as Needed
- Test Capacitors, Contactors, & Relays
- Inspect Blower Motor & Components
- Test Emergency Heat Performance
- Inspect Visible Ductwork Connections
- Test Thermostat Operation & Calibration
- Check System Airflow & Temperature Differential
- Inspect & Replace Customer Provided Air Filters
- Full System Performance Test
- Check Carbon Monoxide Levels (If Applicable)
- Test & Record Gas Pressure
- Adjust Gas Valve as Needed
- Test System Defrost Cycle & Reverse Valve
Plumbing Maintenance Visit
Protecting Your Home's Comfort.
Our Plumbing maintenance visit helps protect your home from unexpected leaks, costly damage, and water waste.
What we'll check during our visit
- Test Water Heater Performance
- Flush Water Heater (Tank or Tankless)
- Inspect Water Heater (Tank Condition, Connections, Safety Valve & Temperature Settings)
- Inspect All Accessible Water Supply Lines
- Check for Leaks at Faucets, Fixtures & Connections
- Test Performance of All Faucets & Fixtures & Connections
- Check Toilet Operation & Inspect for Leaks
- Check Garbage Disposal for Proper Operation
- Inspect Visible Drain Lines for Leaks or Corrosion
- Inspect & Test Main Water Shut-Off Valve
- Evaluate Water Quality
- Clean Out Tub/Shower Drain
- Inspect All Cut-Off Valves at Fixtures
- Inspect Area for Signs of Moisture or Growth
Round-the-Clock Service
Introducing SmartAC Health Monitoring
Stay ahead of HVAC issues with real-time monitoring and insights from SmartAC Health Monitoring. Powered by SmartAC.com, this service helps you maintain a healthier, more efficient system with ease.Add it to your Platinum Promise for $15/month per system and earn $5 in Bind Bucks along the way.
Testimonials
See What Our Satisfied Customers Have To Say
3738+ 5 Star Reviews

Areas We Serve
Serving Horry, Georgetown & Brunswick Counties
Book Online in Minutes
Schedule Service Today
For immediate assistance in the Grand Strand, please call us or schedule service.